Senior Product Manager - AI Agent Quality (Remote)

Salesforce; United States; Remote; USD 173.000 - 260.000; Vollzeit

Zusammenfassung

Salesforce is seeking a Senior Product Manager to own Piper's brain—the intelligence behind how Piper thinks, speaks, and behaves in every conversation. You’ll define what great looks like for an AI agent and build the measurement systems to keep improving it.

In this high-visibility role, you’ll partner with engineering, design, AI platform teams, fellow PMs, and customer-facing squads to shape the AI roadmap for B2B marketing at scale.

Qualifikationen

• 5+ years of product management experience in a fast-moving B2B SaaS environment.
• Strong technical and product literacy, comfortable with AI and LLM-powered products.
• Excellent cross-functional communication, able to explain AI behavior clearly.
• AI fluency; related technical degree required.

Aufgaben

• Own Piper's conversation quality across channels.
• Turn ambiguity into clear, testable requirements for agent behavior with engineers.
• Define and track success by setting quality bars and making performance visible.
• Close the loop on real-world feedback to drive lasting product improvements.
• Partner across engineering, design, AI platform teams, fellow PMs, and customer-facing teams.
• Use AI tools across the full product lifecycle from feedback to prototyping and validation.

Kenntnisse

Product management

AI/LLM literacy

Cross-functional collaboration

Technical literacy

Ausbildung

Related technical degree

Tools

AI tools

LLM-powered products

Jobbeschreibung

Salesforce is seeking a Senior Product Manager to own Piper's brain—the intelligence behind how Piper thinks, speaks, and behaves in every conversation. You’ll define what great looks like for an AI agent and build the measurement systems to keep improving it.

In this high-visibility role, you’ll partner with engineering, design, AI platform teams, fellow PMs, and customer-facing squads to shape the AI roadmap for B2B marketing at scale.