Senior Director, AI Product Management — Agent Systems

salesforce.com, inc.; Boston (MA); On-site; USD 218,000 - 365,000; Full time

Job summary

Salesforce is seeking a Senior Director, PM for AI Agent Systems to lead product strategy across agent learning, execution, evaluation, governance, and self-service. You will work directly with enterprise customers, collaborating with engineering and forward-deployed teams to move workflows from discovery to production.

You will shape the product vision, roadmap, and prioritization, balancing customer value with scalable capability.

Qualifications

• Enterprise software product management experience
• Experience bringing AI-powered products to users
• Ability to engage deeply with engineers on APIs, workflows, and failure recovery
• Strong product judgment and ability to trade off roadmaps against customer value

Responsibilities

• Work with enterprise customers to identify automation opportunities and define successful execution
• Partner with engineering to take workflows from exploration to production adoption
• Shape product vision, roadmap, and sequencing across agent learning, execution, evaluation, governance, and self-service
• Translate customer requirements and technical constraints into clear product decisions
• Define success criteria and release gates based on task completion, correctness, and value

Job description

Salesforce is seeking a Senior Director, PM for AI Agent Systems to lead product strategy across agent learning, execution, evaluation, governance, and self-service. You will work directly with enterprise customers, collaborating with engineering and forward-deployed teams to move workflows from discovery to production.

You will shape the product vision, roadmap, and prioritization, balancing customer value with scalable capability.