Senior Director, AI Agent Systems Product

salesforce.com, inc.; San Francisco (CA); On-site; USD 218,000 - 365,000; Full time

Job summary

Salesforce is seeking a Senior Director, PM - AI Agent Systems to lead product strategy, customer adoption, and go-to-market efforts for AI-powered agents. You will partner with customers, engineers, and cross-functional teams to translate complex workflows into scalable product decisions and measurable value.

You'll shape the roadmap across agent learning, execution, evaluation, governance, and self-service, balancing enterprise needs with reliable, understandable AI.

Qualifications

• Experience shipping enterprise software products.
• Proven ability to work with customers and engineers.
• Strong understanding of AI-enabled workflows.

Responsibilities

• Build Directly With Customers by understanding processes and defining automation value.
• Own Product Strategy and Prioritization across agent systems and governance.
• Make Powerful Technology Usable and Trustworthy with clear UX and resilience.
• Take the Product to Market through cross-functional positioning and packaging.

Skills

Enterprise automation

APIs & integrations

AI product mindset

Customer collaboration

Tools

SAP

Oracle

Workday

Salesforce product ecosystem

Job description

Salesforce is seeking a Senior Director, PM - AI Agent Systems to lead product strategy, customer adoption, and go-to-market efforts for AI-powered agents. You will partner with customers, engineers, and cross-functional teams to translate complex workflows into scalable product decisions and measurable value.

You'll shape the roadmap across agent learning, execution, evaluation, governance, and self-service, balancing enterprise needs with reliable, understandable AI.