Senior Product Designer — AI, Field Ops Impact

IFS; Austin (TX); Hybrid; USD 119,700 - 146,300; Full time

Benefits offered by this job

Flexible PTO

Medical Insurance

Dental Insurance

Vision Insurance

401K with Company contribution

Flexible Spending Accounts

Life Insurance

Disability Benefits

Tuition Assistance

Volunteer Events

Job summary

IFS is seeking a product designer who can own the full problem space from discovery to shipped product. You'll collaborate in a cross-functional squad with engineers and PMs, shaping problem framing and delivering production-ready Figma files with justification for every decision.

You will lead discovery, research, and AI-driven design while contributing to the design system and applying WCAG accessibility.

Qualifications

• You have at least three years of end-to-end product design experience from discovery through to shipped product.
• You can run your own user research: planning the study, conducting interviews, synthesising findings, and turning them into a clear design direction
• You know how to work in a cross-functional squad — making real decisions alongside engineers and PMs, not waiting to be handed a brief
• You know Figma well and have the visual craft to back your thinking up
• You treat accessibility as a design constraint from the start, not a checklist at the end
• You've thought seriously about what AI means for the interfaces you build — not just as a feature to add, but as something that changes the fundamental design problem
• You measure your work — task success rates, support ticket volume, adoption — and use those signals to drive the next iteration

Responsibilities

• Own design for defined feature areas end-to-end — from problem framing through to production-ready Figma files, with a clear rationale for every decision
• Work in a cross-functional squad with engineers and PMs, making real decisions rather than executing on someone else's brief
• Present design thinking to stakeholders with confidence — handling pushback with evidence, not just conviction

Skills

End-to-end product design

User research planning & interviews

Cross-functional collaboration

Figma proficiency

Accessibility by design

AI design considerations

Measuring design impact

Tools

Figma

Design tokens

Job description

IFS is seeking a product designer who can own the full problem space from discovery to shipped product. You'll collaborate in a cross-functional squad with engineers and PMs, shaping problem framing and delivering production-ready Figma files with justification for every decision.

You will lead discovery, research, and AI-driven design while contributing to the design system and applying WCAG accessibility.