Senior Product Design Manager, AI-Driven, Remote

Sephora USA, Inc; San Francisco (CA); Remote; USD 160,000 - 198,000; Full time

Benefits offered by this job

Healthcare plan

401k with match

Vacation and paid time off

Tuition reimbursement

Leadership development

30% discount on merchandise

Job summary

Sephora USA, Inc. is seeking a Product Design Manager to lead a dynamic team, shaping beauty retail experiences across in-store and online touchpoints, including AI-powered journeys. You will guide design from discovery through delivery, ensuring a trusted client experience.

You will mentor designers, drive design quality, and collaborate with engineering, product, marketing, and operations to deliver exceptional, innovative experiences across platforms.

Qualifications

• 5+ years of experience in UX design with a deep understanding of e-commerce and mobile app design principles, alongside a minimum of 3 years of management experience.
• Demonstrated experience shaping and delivering customer-facing AI, machine learning, personalization, recommendation, conversational, or intelligent product experiences.
• Expertise in leading product strategy and user experience vision, complemented by skill in workshop design and facilitation.
• Proven ability to apply generative AI or other emerging technologies within a product design practice, from exploration and prototyping through delivery.
• Exceptional communication skills, with the ability to inspire and persuade diverse audiences and coach designers on AI-assisted workflows.

Responsibilities

• Lead across a broad, multi-domain portfolio, setting direction and maintaining a cohesive, client-centered experience across stores, client service, marketing technology, and account trust and security.
• Champion design thinking and innovation by leading your team in problem-solving and ideation sessions, ensuring user research is integral to crafting compelling solutions.
• Champion thoughtful adoption of AI across the design team, translating emerging AI capabilities into intuitive and trustworthy experiences that solve real client problems.
• Uphold exceptional design quality by mentoring a team to excel in all aspects of design—from sketching to prototyping—while driving consistent results.
• Strengthen collaboration and communication by building trust and fostering cross-functional partnerships with engineering, product, marketing, and operations stakeholders.

Skills

UX design

Management

AI product experiences

Product strategy

Communication

Education

Bachelor's degree in design or related field

Job description

Sephora USA, Inc. is seeking a Product Design Manager to lead a dynamic team, shaping beauty retail experiences across in-store and online touchpoints, including AI-powered journeys. You will guide design from discovery through delivery, ensuring a trusted client experience.

You will mentor designers, drive design quality, and collaborate with engineering, product, marketing, and operations to deliver exceptional, innovative experiences across platforms.