Manager, Product Design

LVMH Group; Northern (KY); Hybrid; USD 160,000 - 198,000; Full time

Benefits offered by this job

Health coverage

401k with 4% match

Paid time off & sick leave

Tuition reimbursement & leadership dev

Employee discounts (30%)}},{

Job summary

Sephora is seeking a Product Design Manager to lead a dynamic team shaping the future of beauty retail experiences across in-store and online touches. You will guide AI-powered, agentic experiences from discovery to education, presenting opportunities where AI meaningfully improves the client journey.

You’ll oversee design across platforms, champion user research, and drive strategic direction for Sephora's digital touchpoints.

Qualifications

• 5+ years of UX design experience with e-commerce/mobile app design principles and 3+ years of management experience.
• Experience shaping and delivering customer-facing AI, ML, personalization or intelligent product experiences.
• Expertise in leading product strategy and UX vision, with ability to design workshops and facilitate sessions.

Responsibilities

• Lead across a broad, multi-domain portfolio including stores, client service, marketing tech, and account trust and security.
• Champion design thinking and innovation; ensure user research informs solutions.
• Drive adoption of AI across the design team to create intuitive, trustworthy experiences solving client problems.
• Mentor a design team to maintain high quality from sketching to prototyping and deliver consistent results.
• Foster cross-functional partnerships with engineering, product, marketing, and operations.

Skills

UX design

AI product experiences

Product strategy

Workshop design & facilitation

Communication

Bachelor’s degree in design or related

Education

Bachelor's degree in design or related field

Job description

Job ID:294575
Store Name/Number:FSC REMOTE SF/NY/DC -173(USA_0173)
Address:FSC, Remote, CA 94105, United States (US)
Hourly/Salaried:Salaried (Exempt)
Job Type:Full Time
Position Type:Regular

Job Function:Information Technology

Your safety matters to us

All official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.

Belong to Something Beautiful

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

Your Role at Sephora

Ready for a career glow up? As a Product Design Manager, you will be at the helm of a dynamic team that shapes the future of beauty retail experiences. You'll lead design across a broad, connected portfolio — spanning the moments where clients discover, transact, get support, and trust us with their information, across both in-store and online experiences. You’ll lead design of AI-powered and agentic experiences, identifying opportunities where AI can meaningfully improve the client journey, including discovery, personalized recommendations, product education, beauty advice, and seamless connections between digital and in-store experiences. You’ll have the opportunity to help define how our teams use AI—from accelerating discovery and prototyping to shaping more personalized and intuitive client experiences.Your leadership will inspire a team of designers and drive the strategic direction of Sephora's digital touchpoints, delivering exceptional and innovative client experiences across our platforms.

What You’ll Do

• Lead across a broad, multi-domain portfolio, setting direction and maintaining a cohesive, client-centered experience across stores, client service, marketing technology, and account trust and security.
• Champion design thinking and innovation by leading your team in problem-solving and ideation sessions, ensuring user research is integral to crafting compelling solutions.
• Champion thoughtful adoption of AI across the design team, translating emerging AI capabilities into intuitive and trustworthy experiences that solve real client problems.
• Uphold exceptional design quality by mentoring a team to excel in all aspects of design—from sketching to prototyping—while driving consistent results.
• Strengthen collaboration and communication by building trust and fostering cross-functional partnerships with engineering, product, marketing, and operations stakeholders.

What You’ll Bring

• 5+ years of experience in UX design with a deep understanding of e-commerce and mobile app design principles, alongside a minimum of 3 years of management experience.
• Demonstrated experience shaping and delivering customer-facing AI, machine learning, personalization, recommendation, conversational, or intelligent product experiences.
• Expertise in leading product strategy and user experience vision, complemented by skill in workshop design and facilitation.
• Proven ability to apply generative AI or other emerging technologies within a product design practice, from exploration and prototyping through delivery.
• Exceptional communication skills, with the ability to inspire and persuade diverse audiences and coach designers on AI-assisted workflows.
• A bachelor’s degree in design, a related field, or equivalent experience.

What You’ll Get

The annual base salary range for this position is $160,470.00 - $198,200.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.Individuals employed in this position may also be eligible to earn bonuses.This job will be posted for a minimum of five days.

• CaringCommunity.You’lllead your storelikea community–where everyone feels seen and supported – building confidenceamongyour team and positivelyimpactingclients.
• Fulfilling Path.Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.
• Meaningful Work.With a cultivated passion for beauty, your career is your stage.We’llgive you the environmentandsupportyourneed to do more than sellproducts;you’llcontribute to the transformation of your team, customers, and community.

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health.Choose a healthcare plan to fit you and yourdependents'needs withmedical,dental, and vision coverage.Sephora also fully covers our employees’ disability and life insurance.
• Wealth.We offer a competitive 401k with4%match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan paymentsqualifyto earn the 401k match from Sephora.
• Balance.Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protectedleave.
• Growth.No two stores or leaders are the same. With access to training, tuition reimbursement,and leadership development,you’llbe guided on a dynamic career path.
• Perks.Thinkyou’vetried it all? Enjoya30% discount on all merchandise/services, opportunities forfreeproductor“gratis,”and flash sale discountson LVMH brand products.
• Support.Youdon’tjust lead a team thatcares–you’repart of a team that cares.Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse andinclusiveworkplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category.Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Join Us and Belong to Something Beautiful

• Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
• The House provides a superior selection of quality products and always keeps pace with the latest trends.
• The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
• With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
• At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.

Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.

Join us at LVMH, where your talent is at the heart of our collective successes.