Manager, Product Design

Sephora; San Francisco (CA); Remote; USD 160,000 - 198,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Product discount

Gratis products

Mental health resources

Volunteer matching

Job summary

Sephora is seeking a Product Design Manager to lead a multi-domain design team focused on AI-powered beauty retail experiences across online and in-store touchpoints.

You will mentor designers, shape the product vision, and partner with engineering, product, and marketing to deliver trusted and delightful client journeys. A strong background in ecommerce UX and AI-enabled experiences is essential.

Qualifications

• 5+ years of UX design experience in ecommerce/mobile apps.
• Minimum 3 years of management experience.
• Experience shaping AI-driven, personalized user experiences.
• Bachelor’s degree in design or related field.

Responsibilities

• Lead across a broad, multi-domain portfolio including stores, client service, marketing tech, and security.
• Mentor designers to ensure high-quality design from sketches to prototypes.
• Define and translate AI capabilities into intuitive, trustworthy client experiences.
• Foster cross-functional collaboration with engineering, product, and operations.

Skills

UX design

AI in product design

Team leadership

Workshop facilitation

Stakeholder communication

Product strategy

Education

Bachelor's degree in design

Tools

Figma

Adobe Creative Suite

Job description

Job ID: 294575Store Name/Number: FSC REMOTE SF/NY/DC -173(USA_0173)Address: FSC, Remote, CA 94105, United States (US)Hourly/Salaried: Salaried (Exempt)Job Type: Full TimePosition Type: RegularJob Function: Information TechnologyYour safety matters to usAll official Sephora US recruitment emails will come from a @sephora.com email address. We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text. Learn more about Sephora on our official careers site inside-sephora.com, and search for verified US roles at join.sephora.com.Belong to Something BeautifulAt Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.Your Role at Sephora: Ready for a career glow up? As a Product Design Manager, you will be at the helm of a dynamic team that shapes the future of beauty retail experiences. You'll lead design across a broad, connected portfolio — spanning the moments where clients discover, transact, get support, and trust us with their information, across both in-store and online experiences. You’ll lead design of AI-powered and agentic experiences, identifying opportunities where AI can meaningfully improve the client journey, including discovery, personalized recommendations, product education, beauty advice, and seamless connections between digital and in-store experiences. You’ll have the opportunity to help define how our teams use AI—from accelerating discovery and prototyping to shaping more personalized and intuitive client experiences. Your leadership will inspire a team of designers and drive the strategic direction of Sephora's digital touchpoints, delivering exceptional and innovative client experiences across our platforms.What You’ll Do:Lead across a broad, multi-domain portfolio, setting direction and maintaining a cohesive, client-centered experience across stores, client service, marketing technology, and account trust and security.Champion design thinking and innovation by leading your team in problem-solving and ideation sessions, ensuring user research is integral to crafting compelling solutions.Champion thoughtful adoption of AI across the design team, translating emerging AI capabilities into intuitive and trustworthy experiences that solve real client problems.Uphold exceptional design quality by mentoring a team to excel in all aspects of design—from sketching to prototyping—while driving consistent results.Strengthen collaboration and communication by building trust and fostering cross-functional partnerships with engineering, product, marketing, and operations stakeholders.What You’ll Bring:5+ years of experience in UX design with a deep understanding of e-commerce and mobile app design principles, alongside a minimum of 3 years of management experience.Demonstrated experience shaping and delivering customer-facing AI, machine learning, personalization, recommendation, conversational, or intelligent product experiences.Expertise in leading product strategy and user experience vision, complemented by skill in workshop design and facilitation.Proven ability to apply generative AI or other emerging technologies within a product design practice, from exploration and prototyping through delivery.Exceptional communication skills, with the ability to inspire and persuade diverse audiences and coach designers on AI-assisted workflows.A bachelor’s degree in design, a related field, or equivalent experience.What You’ll Get:The annual base salary range for this position is $160,470.00 - $198,200.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.Caring Community. You’ll lead your store like a community – where everyone feels seen and supported – building confidence among your team and positively impacting clients.Fulfilling Path. Every step in your journey matters along our dynamic career paths. We celebrate the little wins on the way to the big ones as you grow in your own way.Meaningful Work. With a cultivated passion for beauty, your career is your stage. We’ll give you the environment and support your need to do more than sell products; you’ll contribute to the transformation of your team, customers, and community.Rewards as Unique as You:Some benefits have eligibility requirements and may depend on job classification and length of employment.Health. Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.Wealth. We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.Balance. Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave.Growth. No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you’ll be guided on a dynamic career path.Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.Support. You don’t just lead a team that cares – you’re part of a team that cares. Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.Join Us and Belong to Something Beautiful