Manager, Product Design

sephora.com; Fresno (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Sephora seeks a Product Design Manager to lead a multi-domain design portfolio spanning discovery, purchase, service, and trust. You will guide AI-powered experiences and shape how clients discover, learn about, and purchase beauty products across digital and in-store touchpoints.

You will mentor a diverse design team, champion user research, and collaborate closely with engineering, product, marketing, and operations to deliver cohesive client-centered experiences.

Qualifications

• 5+ years of UX design experience in e-commerce and mobile app design.
• Minimum 3 years of management experience leading design teams.
• Experience shaping and delivering AI-driven or intelligent product experiences.

Responsibilities

• Lead design across a broad, connected portfolio including discovery, transact, support and trust.
• Mentor and develop a cross-functional design team and collaborate with engineering, product, marketing, and operations.
• Advance AI adoption within the design practice, translating capabilities into intuitive client experiences.

Skills

UX design

AI integration

Team leadership

Cross-functional collaboration

Education

Bachelor's degree in design

Tools

Workshop design

Job description

Your safety matters to us We will never interview via text, ask you to download unfamiliar software, or request sensitive personal information such as your SSN or banking details via email, phone, or text.

Belong to Something Beautiful It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. Together, we belong to something beautiful.

As a Product Design Manager, you will be at the helm of a dynamic team that shapes the future of beauty retail experiences. You'll lead design across a broad, connected portfolio - spanning the moments where clients discover, transact, get support, and trust us with their information, across both in-store and online experiences. You'll lead design of AI-powered and agentic experiences, identifying opportunities where AI can meaningfully improve the client journey, including discovery, personalized recommendations, product education, beauty advice, and seamless connections between digital and in-store experiences. You'll have the opportunity to help define how our teams use AI-from accelerating discovery and prototyping to shaping more personalized and intuitive client experiences. Lead across a broad, multi-domain portfolio, setting direction and maintaining a cohesive, client-centered experience across stores, client service, marketing technology, and account trust and security. Champion design thinking and innovation by leading your team in problem-solving and ideation sessions, ensuring user research is integral to crafting compelling solutions. Champion thoughtful adoption of AI across the design team, translating emerging AI capabilities into intuitive and trustworthy experiences that solve real client problems. Uphold exceptional design quality by mentoring a team to excel in all aspects of design -from sketching to prototyping- while driving consistent results. Strengthen collaboration and communication by building trust and fostering cross-functional partnerships with engineering, product, marketing, and operations stakeholders.

5+ years of experience in UX design with a deep understanding of e-commerce and mobile app design principles, alongside a minimum of 3 years of management experience. Demonstrated experience shaping and delivering customer-facing AI, machine learning, personalization, recommendation, conversational, or intelligent product experiences. Expertise in leading product strategy and user experience vision, complemented by skill in workshop design and facilitation. Proven ability to apply generative AI or other emerging technologies within a product design practice, from exploration and prototyping through delivery. Exceptional communication skills, with the ability to inspire and persuade diverse audiences and coach designers on AI-assisted workflows. A bachelor's degree in design, a related field, or equivalent experience.