Senior Product Associate, Digital Banking & Deposits

JP Morgan Chase; Columbus (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

JP Morgan Chase is seeking a Senior Product Associate in the Business Banking Digital Deposit Account Opening space. You will drive product development and optimization through user research, metrics analysis, and collaboration with cross‑functional teams to shape the product roadmap and improve offerings.

You will oversee multiple initiatives across at-home and in-branch channels, working with a designated scrum team and detailed user stories.

Qualifications

• 3+ years of experience or equivalent in product management or a relevant domain.
• Proficient knowledge of the product development lifecycle.
• Experience in product lifecycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• Translate business needs into epics, features, and user stories with clear acceptance criteria; maintain a prioritized backlog and delivery plan.
• Working knowledge of data platforms, UI catalog, and data quality tooling.
• Hands-on Jira and agile product development practices.

Responsibilities

• Partners with the Product Manager to identify new product opportunities via user research and discovery.
• Plans upstream and downstream implications of new features on the overall product experience.
• Supports user research, journey mapping, and market analysis to inform the roadmap.
• Analyzes, tracks, and evaluates product metrics across the development life cycle.
• Writes requirements, epics, and user stories to support development with Engineering, Design and stakeholders.
• Manages Sprint Backlog, trade-offs, Agile ceremonies and ensures sprint readiness.
• Collaborates with technology teams to refine requirements.

Skills

Product management

Data analytics

Stakeholder management

Agile / Scrum

Requirements definition

Backlog management

Communication

Tools

Jira

Tableau

Splunk

Visio

Excel

PowerPoint

Job description

JP Morgan Chase is seeking a Senior Product Associate in the Business Banking Digital Deposit Account Opening space. You will drive product development and optimization through user research, metrics analysis, and collaboration with cross‑functional teams to shape the product roadmap and improve offerings.

You will oversee multiple initiatives across at-home and in-branch channels, working with a designated scrum team and detailed user stories.