Senior Open Banking Product Associate - Customer Innovation

J.P. Morgan Chase & Co.; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

JP Morgan Chase is seeking a Senior Product Associate in Open Banking to drive customer-centric product development and governance. You will leverage user research, data analytics, and cross-functional collaboration to shape features such as Payments, data aggregation, and other Open Banking use cases.

You will support the end-to-end lifecycle from discovery through delivery, analyze metrics, and help ensure regulatory alignment while collaborating with engineering, design, and data teams to

Qualifications

• 3+ years in product management or a related field.
• Experience with the product lifecycle from discovery to delivery.
• Experience using user research and data analytics to inform decisions.
• Strong written and verbal communication; ability to write clear requirements and user stories.
• Collaborative mindset with cross-functional teams.
• Developing knowledge of data analytics, APIs, and data literacy.

Responsibilities

• Partner with Product Managers to identify Open Banking opportunities via user research and market feedback.
• Support end-to-end product lifecycle planning, execution, and optimization for Open Banking features.
• Collect and analyze user research, journey maps, and market trends to inform the roadmap.
• Collaborate with engineering, design, data, and other teams to deliver Open Banking solutions.
• Analyze product metrics and track time, cost, and quality across development lifecycles.
• Prepare reports and presentations on product performance for senior management.
• Consider upstream/downstream impacts of new features on the customer experience.

Skills

Product lifecycle

User research

Data analytics

Written communication

Cross-functional teamwork

APIs knowledge

Job description

JP Morgan Chase is seeking a Senior Product Associate in Open Banking to drive customer-centric product development and governance. You will leverage user research, data analytics, and cross-functional collaboration to shape features such as Payments, data aggregation, and other Open Banking use cases.

You will support the end-to-end lifecycle from discovery through delivery, analyze metrics, and help ensure regulatory alignment while collaborating with engineering, design, and data teams to