Senior Process Leader: Drive Lean Improvements & Impact

Socket.dev; Georgia; On-site; USD 149,000 - 187,000; Full time

Job summary

Capital One is seeking a Sr. Process Manager to lead a team of process managers and drive flawless process improvements across the organization.

You will design, validate, and monitor processes, produce metrics, and partner with senior leaders to ensure execution that elevates efficiency and customer outcomes. The role requires strong analytical skills, leadership, and experience in process and project management, with the ability to influence stakeholders at multiple levels in a dynamic, agile

Qualifications

• Bachelor's Degree or Military experience required.
• 5+ years of experience in Process management preferred.
• 5+ years of experience in Project management preferred.

Responsibilities

• Creating and validating processes.
• Designing and producing metrics to measure efficiency.
• Driving process improvements aligned with customer outcomes.
• Analyzing data issues in systems used by the department.
• Providing SME on processes in projects and meetings.
• Leading a high performing team of associates.

Skills

Process management

Project management

People management

Data analysis

Stakeholder influence

Education

Bachelor's Degree or Military experience

Master’s Degree in Business Management / Process Management / etc.

Job description

Capital One is seeking a Sr. Process Manager to lead a team of process managers and drive flawless process improvements across the organization.

You will design, validate, and monitor processes, produce metrics, and partner with senior leaders to ensure execution that elevates efficiency and customer outcomes. The role requires strong analytical skills, leadership, and experience in process and project management, with the ability to influence stakeholders at multiple levels in a dynamic, agile