Senior Process Improvement Analyst-W2

System Soft Technologies; Colorado Springs (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

System Soft Technologies is seeking a Process Improvement Analyst in Colorado Springs, CO to lead continual improvement initiatives across business processes and data analytics.

You will apply quality tools, facilitate teams, analyze data with Excel and statistical software, and partner with business and IT stakeholders to deliver measurable performance gains.

Qualifications

• Bachelor’s degree required in a related field.
• Two years of team experience with measurable change.
• Two years of experience facilitating continuous improvement activities.
• Experience with data analysis using Excel, SPSS, Mini-Tab, Stata, or R.

Responsibilities

• Lead continual improvement initiatives across processes and data analytics.
• Manage project scopes, schedules, budgets, and resources to ensure on-time delivery.
• Apply Seven Quality Tools and drive root cause analyses and data trending.
• Write clear reports and present findings to business and IT stakeholders.
• Foster positive working relationships with county agencies and internal teams.

Skills

Project management

Data analysis

Verbal and written communication

Facilitation

Education

Bachelor’s degree in business administration, engineering, public administration, finance, management, or related field

Master’s degree in business administration, engineering, public administration, finance, management, or related field

Tools

Excel

SPSS

Mini-Tab

Stata

R

Visio

Lucidchart

Project

Job description

Client is looking for Process Improvement Analyst in Colorado Springs, CO.

Responsibilities

• Strong understanding of the Seven Quality Tools and their application in driving process improvement, process analyses, data trending, and root cause analyses.
• Project management understanding of project scopes, project schedules, budgets, and resource allocation for on-time, on-budget projects.
• Demonstrated skills taking initiative and driving innovation.
• Strong computing skills including Microsoft Office, Visio/Lucid Charts, and Project preferred.
• Excellent verbal and written communication and presentation skills; proficiency in interacting with both business and IT individuals at all levels including the executive level.
• Ability to write and produce clear and concise written reports with attention to grammar, spelling, and punctuation.
• Excellent facilitation and conflict management skills.
• Demonstrated ability to apply various continual improvement methodologies necessary to drive higher performance levels in transactional environments. Ability to create compelling business cases for proposed process improvements.
• Ability to cultivate and foster a positive working relationship within teams, and with executives, managers, supervisors, employees, and other stakeholders to gain cooperation, support, and buy-in to continuous improvement. Ability to provide excellent customer service.
• Ability to work with many different personalities and individuals from many levels of an organization.
• Ability to build trust and strong working relationships with County agencies, team members, and organizations outside the County.
• Maintain regular and punctual attendance.

Qualification

• Bachelor’s degree in business administration, engineering, public administration, finance, management, or a related field.
• Two years of team experience with demonstrated results in moving that team toward measurable change.
• Two years of experience in facilitating continuous improvement activities such as orientation, education, and training based on the strategic objectives of the organization.
• Experience in performing data analysis with Excel, SPSS, Mini-Tab, Stata, R, or equivalent tool.
• Experience in managing budget and performance data.
• Experience in training others in process improvement, project management, behavior economics, or human-centered design.
• Experience in analyzing business processes, programs, and policies then creating recommendations for improvement.

Preferred Education & Experience

• Master’s degree in business administration, engineering, public administration, finance, management, or a related field.
• Two years of professional level experience in process improvement, process mapping, project selection, or coaching project teams.