Process Engineer / Operations Specialist

Caliber; Lewisville (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Benefits starting Day 1

Health, Vision, Dental, 401K, HSA

Job summary

Caliber is seeking a Process Improvement & Operational Efficiency professional in Texas to evaluate center workflows, identify inefficiencies, and implement practical solutions that boost productivity and service quality.

You will own initiatives end-to-end, collaborate with Operations, IT, Procurement, Training, Quality, and Strategic Accounts, and standardize processes with clear SOPs to ensure sustained gains.

Qualifications

• Bachelor’s degree or equivalent combination of education, training, and experience.
• 2-5 years of experience evaluating, optimizing and designing processes.

Responsibilities

• Evaluate center workflows to identify inefficiencies, performance gaps, and opportunities for improvement.
• Develop and implement practical solutions that improve productivity, operational consistency, service quality, and profitability.
• Own assigned improvement initiatives from assessment and solution design through implementation and measurement.
• Identify opportunities to streamline workflows, reduce unnecessary steps, and improve resource utilization.
• Analyze operational data and KPIs to identify trends, root causes, and improvement opportunities.
• Define success measures and assess the effectiveness of implemented changes.
• Translate quantitative and qualitative findings into clear, actionable recommendations.
• Monitor post-implementation results to help sustain improvements.
• Partner with Operations, IT, Procurement, Training, Quality, and Strategic Accounts on process enhancements.
• Engage center teams and operational leaders to understand challenges and validate solutions.
• Influence adoption of new practices without direct supervisory authority through communication, training, and stakeholder engagement.
• Develop and maintain SOPs, workflows, and work instructions.
• Support testing, rollout, and optimization of operational tools, systems, and processes.
• Troubleshoot process issues, recommend corrective actions, and support projects involving equipment and capacity improvements.
• Ensure improvements align with applicable health, safety, and quality requirements.

Education

Bachelor’s degree or equivalent combination of education, training, and experience

Job description

Service Center

CSCS TX

Process Improvement & Operational Efficiency

·Evaluate center workflows to identify inefficiencies, performance gaps, and opportunities for improvement.

·Develop and implement practical solutions that improve productivity, operational consistency, service quality, and profitability.

·Own assigned improvement initiatives from assessment and solution design through implementation and measurement.

· Identify opportunities to streamline workflows, reduce unnecessary steps, and improve resource utilization.

Data Analysis & Performance Management

· Analyze operational data and key performance indicators (KPIs) to identify trends, root causes, and improvement opportunities.

·Define success measures and assess the effectiveness of implemented changes.

· Translate quantitative and qualitative findings into clear, actionable recommendations.

·Monitor post-implementation results to help sustain improvements.

Cross-Functional Collaboration & Change Management

· Partner with Operations, IT, Procurement, Training, Quality, and Strategic Accounts on process enhancements.

· Engage center teams and operational leaders to understand challenges and validate solutions.

·Influence adoption of new practices without direct supervisory authority through communication, training, and stakeholder engagement.

Process Standardization & Implementation

·Develop and maintain standard operating procedures (SOPs), workflows, and work instructions.

· Support testing, rollout, and optimization of operational tools, systems, and processes.

· Troubleshoot process issues, recommend corrective actions, and support projects involving equipment and capacity improvements.

·Ensure improvements align with applicable health, safety, and quality requirements.

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:

• Bachelor’s degree or equivalent combination of education, training, and experience to gain the knowledge skills and experience required for the role


• 2-5 years of experience evaluating, optimizing and designing processes

Perks and Benefits:

• Weekly Pay


• Benefits starting Day 1


• Health, Vision, Dental, 401K, Healthcare Savings etc.

PHYSICAL REQUIREMENTS:

Position requires little to moderate physical activity. Handling of average weight objects up to 15 pounds; occasional standing or walking; frequently at a keyboard, workstation, or desk.

WORK ENVIRONMENT:

Work is typically in a normal office administrative environment involving minimal exposure to physical risks. Occasionally will work in a shop environment with exposure to fumes, airborne particles, caustic chemicals, moderate noise, and temperature fluctuations.

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.