Senior Process Excellence Engineer

SGS Consulting; Philadelphia (Philadelphia County); On-site; USD 110,000 - 160,000; Full time

Job summary

SGS Consulting in Philadelphia is seeking a senior process excellence professional to define and map end-to-end value streams, analyze process mining outputs, and design AI-enabled workflows for continuous improvement. The role emphasizes KPI design, SPC-based reporting, and cross-functional collaboration.

Experience in healthcare processes is preferred, with strong bias for action, agility, and risk management in large-scale transformations.

Qualifications

• 7+ years in process and operational excellence.
• MBA or equivalent preferred.
• Lean / Six Sigma Black Belt or MBB preferred.

Responsibilities

• End-to-end value stream definition, assessment, and mapping
• Executing and interpreting process mining outputs
• Automation and AI enabled workflow design and use case identification
• KPI framework and metric design
• Reporting design including statistical process control
• Apply horizontal and systems thinking to design efforts
• Apply lean tools to ensure future state process excellence and continuous improvement
• Technology requirements identification and gathering
• Workshop facilitation
• Change partnership
• Identify risks and issues

Skills

Business process modeling

Automation / AIBPM tools

Process mining

Statistical process control

Lean tools and techniques

Healthcare domain knowledge

Scrappiness and sense of urgency

Education

MBA or equivalent (preferred)

Lean / Six Sigma Black Belt or MBB (preferred)

7+ years in process and operational excellence

Tools

Visio

ARIS

Job description

SGS Consulting in Philadelphia is seeking a senior process excellence professional to define and map end-to-end value streams, analyze process mining outputs, and design AI-enabled workflows for continuous improvement. The role emphasizes KPI design, SPC-based reporting, and cross-functional collaboration.

Experience in healthcare processes is preferred, with strong bias for action, agility, and risk management in large-scale transformations.