Process Engineer

SGS Consulting; Philadelphia (Philadelphia County); On-site; USD 110,000 - 160,000; Full time

Job summary

SGS Consulting in Philadelphia is seeking a senior process excellence professional to define and map end-to-end value streams, analyze process mining outputs, and design AI-enabled workflows for continuous improvement. The role emphasizes KPI design, SPC-based reporting, and cross-functional collaboration.

Experience in healthcare processes is preferred, with strong bias for action, agility, and risk management in large-scale transformations.

Qualifications

• 7+ years in process and operational excellence.
• MBA or equivalent preferred.
• Lean / Six Sigma Black Belt or MBB preferred.

Responsibilities

• End-to-end value stream definition, assessment, and mapping
• Executing and interpreting process mining outputs
• Automation and AI enabled workflow design and use case identification
• KPI framework and metric design
• Reporting design including statistical process control
• Apply horizontal and systems thinking to design efforts
• Apply lean tools to ensure future state process excellence and continuous improvement
• Technology requirements identification and gathering
• Workshop facilitation
• Change partnership
• Identify risks and issues

Skills

Business process modeling

Automation / AIBPM tools

Process mining

Statistical process control

Lean tools and techniques

Healthcare domain knowledge

Scrappiness and sense of urgency

Education

MBA or equivalent (preferred)

Lean / Six Sigma Black Belt or MBB (preferred)

7+ years in process and operational excellence

Tools

Visio

ARIS

Job description

Job Responsibilities:

• End-to-end value stream definition, assessment, and mappingValue stream diagnostic including process improvement opportunities, pain-point identification, process waste etc.


• Executing and interpreting process mining outputs


• Automation and AI enabled workflow design and use case identification


• KPI framework and metric design


• Reporting design including statistical process control


• Apply horizontal and systems thinking to design efforts


• Apply lean tools (e.g., poka-yoke, RCA) to ensure future state process excellence and continuous improvement


• Technology requirements identification and gathering


• Workshop facilitation


• Change partnership


• Identify risks and issues

Skills:

• Business process modeling


• Automation / AIBPM tools (e.g., Visio, ARIS, etc.)


• Process mining


• Statistical process control


• Lean tools and techniques


• Healthcare domain knowledge (preferred)


• Scrappiness and sense of urgency

Education/Experience:

• 7+ years in process and operational excellence


• MBA or equivalent (preferred)


• Lean / Six Sigma Black Belt or MBB (preferred)