Senior Process Architecture & Optimization Lead (Hybrid)

Golden 1; Sacramento, Northern (CA, KY); Hybrid; USD 93,000 - 110,000; Full time

Job summary

Golden 1 Credit Union in Sacramento, CA seeks a Senior Analyst - Process Architecture to lead cross-department process optimization initiatives. This exempt role focuses on translating complex business challenges into data-driven improvements, aligning with strategic objectives and regulatory requirements.

You will document processes, propose roadmaps, drive Kaizen events, and measure performance using Lean, Six Sigma, and KPI frameworks to enhance member experiences and operational efficiency.

Qualifications

• Bachelor’s Degree in related field (Business Administration, Operations Management, Supply Chain Management, etc.). preferred
• 8+ years in process improvement, business analysis, and managing projects. required

Responsibilities

• Provide department-wide guidance on process optimization and efficiency strategies.
• Document current processes and identify bottlenecks.
• Recommend strategic roadmaps to senior leadership.
• Lead high-visibility initiatives with cross-department impact.
• Build relationships across the credit union.
• Improve member experiences through process improvements and automation.
• Apply Lean and Six Sigma methodologies to improve performance.
• Co-lead workshops and Kaizen events.
• Develop process measurement models and track KPIs.
• Analyze data to measure process performance and identify enhancement opportunities.
• Support testing and documentation of process controls to ensure regulatory compliance.
• Benchmark industry best practices to support continuous improvement.
• Foster a culture of continuous improvement by standardizing and simplifying processes.

Skills

Process improvement

Business analysis

Project management

Education

Bachelor’s degree in related field

Job description

Golden 1 Credit Union in Sacramento, CA seeks a Senior Analyst - Process Architecture to lead cross-department process optimization initiatives. This exempt role focuses on translating complex business challenges into data-driven improvements, aligning with strategic objectives and regulatory requirements.

You will document processes, propose roadmaps, drive Kaizen events, and measure performance using Lean, Six Sigma, and KPI frameworks to enhance member experiences and operational efficiency.