Senior Print Production Site Manager

Ricoh USA, Inc.; Indianapolis (IN); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

401K

Tuition assistance

Paid vacation

Job summary

Ricoh USA, Inc. seeks a Senior Site Manager to run a medium-to-large print operations site in Indianapolis, overseeing a sizable team and ensuring SLA-based performance.

You will coordinate with clients, vendors, and internal teams to optimize workflows and cut costs while maintaining high quality. The role requires deep knowledge of offset, digital, and large-format printing, as well as proficiency in Adobe Creative Suite and prepress processes.

Qualifications

• High school or GED is required.
• 5+ years of work experience in a related field (B2B and/or technical).
• Previous 2 years of managerial work experience strongly preferred.
• Previous 5 years customer facing work experience required.
• Demonstrated high level knowledge and understanding of technology.
• Off 360 proficient user.

Responsibilities

• Strong knowledge of offset, digital, and large-format printing processes.
• Experience with prepress software including Adobe Creative Suite (InDesign, Illustrator, Photoshop).
• Understanding of color calibration and print quality standards.
• Ability to manage production timelines and vendor relationships.
• Knowledge of print finishing, binding, packaging and distribution processes.
• Proven track record of reducing production costs while maintaining quality standards.
• Staffing and performance management of site personnel.
• Creates and maintains a customer-focused environment with regular feedback and surveys.
• Improves quality of operations using Ricoh Service Excellence tools.
• Leads change management and cross-functional collaboration.

Skills

Strategic facilitation

Public speaking

Complex problem solving

Managerial courage

Customer service

Technical aptitude

Written & verbal communication

Education

High School Diploma or GED

Tools

Adobe Creative Suite

Job description

Ricoh USA, Inc. seeks a Senior Site Manager to run a medium-to-large print operations site in Indianapolis, overseeing a sizable team and ensuring SLA-based performance.

You will coordinate with clients, vendors, and internal teams to optimize workflows and cut costs while maintaining high quality. The role requires deep knowledge of offset, digital, and large-format printing, as well as proficiency in Adobe Creative Suite and prepress processes.