Senior Presales Lead: ECH & 9-1-1 Solutions

Motorola Solutions; Dallas (TX); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

Job summary

Motorola Solutions in Dallas, TX is seeking an experienced Presales Leader to drive the software and ECH sales motion across North America. You will lead and develop presales teams, align with Sales, Product, and Strategy, and ensure accurate proposals and SOWs.

The role emphasizes change management, KPIs, and resource optimization across direct and channel routes, with CJIS security requirements and a base salary range of $125k–$135k USD.

Qualifications

• 8+ years experience in sales enablement, presales management, program management, business development, or customer success, with prior supervisory experience.
• Strong ability to build collaborative relationships and influence external stakeholder groups (Sales, Product, Post Sales, Strategy).
• Experience in Emergency Call Handling (ECH) or Software (CAD, RMS) is preferred.
• Strong operational and change management background is highly preferred.
• Ability to manage complex priorities and optimize resource allocation across direct vs. channel routes and product lines.
• Proficiency in Salesforce, Oracle-based apps, MS Office, Google Suite.

Responsibilities

• Lead and manage presales teams supporting the software and ECH sales teams.
• Drive and facilitate organizational change across internal presales teams and partner organizations to streamline workflows and modernize presales alignment.
• Partner heavily with Sales, Sales Management, Product, Post Sales, and Offer/Strategy teams to ensure tight alignment on presale strategy, proposal development, and customer solutions.
• Oversee the end-to-end presale quoting, proposal generation, statements of work (SOW), and system configuration processes to ensure accuracy and strategy alignment.
• Develop and implement consistent standards, schedules, and best practices for RFPs, technical configurations, and complex proposals.
• Serve as a primary liaison to Presale Management, Sales Managers, Engineering Managers, and Product Leadership to effectively coordinate high-priority presale activities.
• Establish KPIs, resource allocation strategies, and performance metrics across both direct and channel-focused teams.
• Assist in the development of broader business plans, go-to-market strategies, and organizational approaches to capitalize on public safety market opportunities.

Skills

Sales enablement

Presales management

Program management

Business development

Customer success

Executive communication

Salesforce

Oracle Apps

MS Office

Google Workspace

Education

Bachelor's Degree

Tools

Salesforce

Oracle Apps

MS Office

Google Workspace

Job description

Motorola Solutions in Dallas, TX is seeking an experienced Presales Leader to drive the software and ECH sales motion across North America. You will lead and develop presales teams, align with Sales, Product, and Strategy, and ensure accurate proposals and SOWs.

The role emphasizes change management, KPIs, and resource optimization across direct and channel routes, with CJIS security requirements and a base salary range of $125k–$135k USD.