Senior Pre-Sales Architect, AI & CCaaS Solutions
Omilia
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Job summary
Omilia is seeking a Solution Consultant to lead the technical pre-sales motion in strategic accounts across regions. You will partner with Account Executives, architect solutions, and drive proofs of concept and RFP responses while ensuring architectural integrity and customer value.
You will own demos, deliver tailored PoC scenarios for complex enterprise deals, and build trusted relationships with technical buyers.
Qualifications
- 6+ years of experience in pre-sales solutions consulting for enterprise SaaS, CCaaS, or contact centre tech.
- Proven track record owning discovery, design, POC, and RFP responses.
- Deep knowledge of contact centre architecture, integrations, and security.
- Strong knowledge of NLU, dialogue management, ASR/TTS and related AI concepts.
- Excellent written and verbal communication for C-suite and technical audiences.
Responsibilities
- Own the technical pre-sales motion from discovery to POC and technical close.
- Be the definitive technical authority on Omilia's platform for deals.
- Build trusted advisor relationships with technical decision-makers.
- Develop differentiated solution narratives addressing customer constraints.
- Collaborate with Demo Engineers to design customised demos and POC scenarios.
- Own the full POC lifecycle and present ROI results.
- Maintain knowledge of competitive landscape and provide battle cards.
- Travel up to 30% within LATAM and internationally.
Skills
Education
Tools
Job description
Omilia is seeking a Solution Consultant to lead the technical pre-sales motion in strategic accounts across regions. You will partner with Account Executives, architect solutions, and drive proofs of concept and RFP responses while ensuring architectural integrity and customer value.
You will own demos, deliver tailored PoC scenarios for complex enterprise deals, and build trusted relationships with technical buyers.
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