Senior Practice Coordinator — Plastic Surgery Ops

Partner's Healthcare; Boston (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham is seeking a Scheduling Coordinator to join a fast-paced plastic surgery practice at 15 Parkman Street. The role focuses on patient scheduling, registration, check-in/out, and supporting provider calendars to ensure seamless patient care and efficient practice operations.

The ideal candidate has healthcare office experience, strong organizational and communication skills, and proficiency with MS Office and electronic medical record systems.

Qualifications

• Experience in a healthcare/medical office or surgical specialty setting.
• Strong scheduling and organizational abilities are required.
• Proficiency with MS Office and EMR systems is preferred.

Responsibilities

• Coordinate patient scheduling, registration, check-in, and check-out activities.
• Manage complex surgical scheduling and provider calendars.
• Assist patients and callers with appointments and practice-related needs.
• Process billing forms and maintain patient records in EMR.
• Handle messages related to prior authorizations, refills, and tests.
• Serve as a Super User for scheduling, registration, and billing systems.
• Provide guidance to practice staff and support daily operations.

Skills

MS Office

Communication skills

Customer service

Time management

Attention to detail

Education

High School Diploma or Equivalent

Tools

EMR systems

Job description

Mass General Brigham is seeking a Scheduling Coordinator to join a fast-paced plastic surgery practice at 15 Parkman Street. The role focuses on patient scheduling, registration, check-in/out, and supporting provider calendars to ensure seamless patient care and efficient practice operations.

The ideal candidate has healthcare office experience, strong organizational and communication skills, and proficiency with MS Office and electronic medical record systems.