Senior PM – Genesys Cloud Migration (Onsite Austin)

Amtex Enterprises Inc.

Austin (TX)

On-site

USD 120,000 - 160,000

Full time

5 days ago

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Job summary

Amtex Enterprises Inc. is seeking a Senior Project Manager to lead a Genesys Cloud migration in Austin, TX. The role covers end-to-end project management, design discussions, data migration, and thorough testing to ensure a flawless transition.

This is a long-term engagement requiring strong leadership and cross-functional collaboration. The ideal candidate brings deep Genesys Engage experience, expertise in CCaaS, integration, and an ability to work in a fast-paced environment with ambiguous

Qualifications

6–8 years of experience in product, project, or program management.
5+ years of experience with Genesys Engage or equivalent.
Bachelor's, Master's, or MBA or equivalent experience.

Responsibilities

Develop a detailed migration plan with timelines, resource needs, risk management, and mitigations.
Lead design discussions for the target architecture focusing on scalability and reliability.
Document integration points and ensure compatibility with existing systems and third-party apps.
Coordinate with cross-functional teams on data migration, configuration replication, and system setup.
Oversee testing and validation of the new environment and ensure functions work as intended.
Document all migration processes, configurations, and changes.
Provide regular status updates to senior management and stakeholders.