Senior PM: Genesys Cloud Migration Lead (Hybrid)

STONEGATE TECHNOLOGIES LLC; Austin (TX); Hybrid; USD 140,000 - 190,000; Full time

Job summary

STONEGATE TECHNOLOGIES LLC seeks a Senior Project Manager to lead a Genesys Cloud migration from Genesys Engage. This role will require deep technical proficiency and strong PM disciplines to manage end-to-end migration, architecture design, and cross-functional delivery in a hybrid Austin-based environment.

Responsibilities include creating migration plans, coordinating data/configuration transfers, overseeing testing, and ensuring alignment with security and governance standards.

Qualifications

• 6-8 years of experience in product, project, or program management
• 5+ years of experience with Genesys Engage platform or equivalent
• Bachelor’s, Master’s, or MBA or equivalent experience

Responsibilities

• Develop a detailed migration plan with timelines, resources, risks, and mitigations.
• Lead discussions on target architecture for scalability, reliability, and standard methodologies.
• Document integration points and ensure compatibility with existing systems and third-party apps.
• Coordinate with cross-functional teams on data migration, configuration replication, and system setup.
• Lead testing and validation of the new environment to ensure all functionalities work as expected.
• Document processes, configurations, and changes during migration.
• Provide regular status updates and progress reports to leadership.

Skills

Genesys Engage

Project management

CCaaS

Migration planning

Risk management

Stakeholder comms

Education

Bachelor's degree

Masters/MBA (adv)

Job description

STONEGATE TECHNOLOGIES LLC seeks a Senior Project Manager to lead a Genesys Cloud migration from Genesys Engage. This role will require deep technical proficiency and strong PM disciplines to manage end-to-end migration, architecture design, and cross-functional delivery in a hybrid Austin-based environment.

Responsibilities include creating migration plans, coordinating data/configuration transfers, overseeing testing, and ensuring alignment with security and governance standards.