Senior PM: Forward-Deployed Engineering Lead

RXinsider LTD.; Herndon (VA); On-site; USD 105,000 - 178,000; Full time

Benefits offered by this job

Health and Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor is seeking a Senior Product Manager for Forward Deployed Engineering to own the strategy and outcomes with on-site customer teams. You will guide an embedded engineering group, translate field learnings into durable platform improvements, and collaborate with executives to shape the product roadmap.

You will lead technical decision-making, prototype solutions when speed is needed, and drive cross-functional collaboration across engineering, data science, UX, and sales to deliver

Qualifications

• 7+ years of combined product management and engineering experience, with a track record of launching and scaling software products.
• Hands-on technical background building and maintaining software, with rapid prototyping skills in modern languages such as Python, JavaScript, TypeScript, or C#.
• Experience leading or mentoring technical teams as a manager or tech lead.
• Direct customer-facing experience managing technical and business stakeholders, including executive leadership.
• Experience integrating software in enterprise environments, including APIs, data pipelines, authentication/SSO, and cloud platforms.

Responsibilities

• Lead and scale the Forward Deployed Engineering team.
• Own the product and roadmap for field-developed capabilities into a coherent, multi-year plan.
• Define the operating model for FDE engagements, including discovery and deployment.
• Stay technical and hands-on; evaluate architecture and prototype when needed.
• Lead discovery and advisory sessions with strategic accounts to uncover high-value problems.
• Coordinate with engineering, data science, UX, marketing, and field teams to align feedback with the roadmap.
• Drive go-to-market and value: pricing, packaging, and ROI models with Product Marketing and Sales.

Skills

Leadership

Engineering leadership

Product management

AI/ML

Customer discovery

Executive presence

Prototyping

Architectural judgment

Enterprise integrations

Education

Bachelor's degree

Tools

Python

JavaScript

TypeScript

C#

Job description

Epicor is seeking a Senior Product Manager for Forward Deployed Engineering to own the strategy and outcomes with on-site customer teams. You will guide an embedded engineering group, translate field learnings into durable platform improvements, and collaborate with executives to shape the product roadmap.

You will lead technical decision-making, prototype solutions when speed is needed, and drive cross-functional collaboration across engineering, data science, UX, and sales to deliver