Forward-Deployed Product Development Lead (Hybrid)

Grow; Austin (TX); Hybrid; USD 138,000 - 235,000; Full time

Job summary

Epicor in Austin, TX is seeking a Manager of Product Development to lead a hands-on Forward Deployed Engineering team that works directly with customers to translate operational challenges into tailored software solutions. You will guide automation and production-ready capabilities while balancing people leadership with software delivery and cross-functional partnerships.

You will play a pivotal role in shaping architecture, guiding deployments, and ensuring delivery excellence, while mentoring

Qualifications

• Engineering leadership with hands-on software delivery experience.
• Experience leading developers and aligning software with customer needs.
• Proven ability to design, deploy, and support production systems.
• Strong communication, collaboration, and stakeholder management.
• Willingness to travel up to ~15–20%.

Responsibilities

• Build and lead a Forward Deployed Engineering team focused on customer-specific software solutions.
• Partner with customers to understand processes, challenges, and automation opportunities.
• Guide design, development, deployment, and support of production-ready solutions.
• Remain hands-on in architecture, development, troubleshooting, and reviews.
• Identify reusable patterns from engagements to inform platform capabilities.
• Collaborate with product, platform, engineering, and customer success teams.
• Mentor engineers and establish delivery standards and ownership culture.

Skills

Leadership

Customer engagement

Software architecture

Mentoring

Hands-on software development

Travel readiness

Tools

.NET

C#

Enterprise apps

Job description

Epicor in Austin, TX is seeking a Manager of Product Development to lead a hands-on Forward Deployed Engineering team that works directly with customers to translate operational challenges into tailored software solutions. You will guide automation and production-ready capabilities while balancing people leadership with software delivery and cross-functional partnerships.

You will play a pivotal role in shaping architecture, guiding deployments, and ensuring delivery excellence, while mentoring