Lead, Forward-Deployed Product Engineering

Epicor

Herndon (VA)

On-site

USD 138,000 - 235,000

Full time

14 days+

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Benefits offered by this job

Health & wellness

Internal mobility

Career development

Inclusive workplace

Work-life balance

Global mobility

Job summary

Epicor is seeking a Manager of Product Development within Forward Deployed Engineering to lead a hands-on team delivering customer-specific software solutions. You will partner with customers to translate processes into automation and guide production-ready deployments.

You will stay involved in architecture, development, and reviews while driving reusable capabilities across engagements, collaborating with cross-functional teams and mentoring engineers to foster ownership and impact.

Qualifications

Leads software teams with a hands-on engineering approach.
Translates customer needs into technical solutions.
Experience in cloud-native enterprise environments.

Responsibilities

Build and lead a Forward Deployed Engineering team focused on customer-specific software solutions.
Partner directly with customers to understand business processes, technical challenges, and opportunities for automation.
Guide the design, development, deployment, and support of reliable production solutions.
Remain hands-on in technical architecture, development, troubleshooting, and solution reviews.
Identify patterns across customer engagements that may become reusable platform or product capabilities.
Collaborate with product, platform, engineering, customer success, and other internal teams.
Mentor engineers, establish delivery standards, and create a culture of ownership, learning, and customer impact.