Senior Platform Engineer - Remote/Hybrid, Reliability

Humana; Massachusetts; Hybrid; USD 107,000 - 147,000; Full time

Benefits offered by this job

Remote/Hybrid work

Travel opportunities

Job summary

Humana is seeking a Senior Platform Engineer to keep the NBA platform healthy, reliable, and maintainable long term.

You will work across the stack—the Java/Drools rules engine, the React/Node/Postgres action library, the Node.js and Temporal orchestration, the Kafka event backbone, and the Databricks decisioning pipelines—and diagnose issues, improve reliability and performance, and implement focused features where needed.

Qualifications

• 5+ years of software engineering experience building and operating production systems.
• Comfortable working across a polyglot codebase; able to read, debug, and extend Java, Node.js/TypeScript, Python, and SQL.
• Solid understanding of distributed systems: APIs, event‑driven patterns, asynchronous processing, and failure handling.
• Hands‑on observability practices — structured logging, metrics, tracing, and alerting.
• Experience operating services on cloud infrastructure (Azure or equivalent) with containers/Kubernetes and CI/CD.
• A maintenance‑and‑reliability mindset: you treat operational health and clean, well‑documented code as first‑class work.
• Clear communicator who can explain a system or an incident to engineers and non‑engineers alike.

Responsibilities

• Cross-Stack Maintenance — Maintain and support services across the full platform; build and keep current a working knowledge of each component and how they integrate.
• Reliability Engineering — Monitor platform health, investigate production issues, and resolve bottlenecks, failures, and scaling constraints — often before users notice them.
• Feature Implementation — Design and ship focused features, enhancements, and technical improvements across platform components, favoring clarity and maintainability.
• Observability — Extend logging, metrics, tracing, and alerting so the team has clear visibility into what the system is doing in production.
• Performance and scale — Profile and tune components under load; help the platform scale reliably as member volume and data throughput grow.
• Quality — Write tests, participate in code reviews, and uphold engineering standards so changes ship production-ready.
• Incident response — Participate in the on-call rotation, lead root-cause analysis, and turn incidents into durable fixes and preventative improvements.
• Collaboration — Work with the delivery pods and Decision Intelligence to understand new components and smoothly take on their long‑term ownership.

Skills

Software engineering

Polyglot codebase

Distributed systems

Observability

Cloud & Kubernetes

CI/CD

Communication

On-call / incident response

Tools

Kubernetes

CI/CD

Azure

Job description

Humana is seeking a Senior Platform Engineer to keep the NBA platform healthy, reliable, and maintainable long term.

You will work across the stack—the Java/Drools rules engine, the React/Node/Postgres action library, the Node.js and Temporal orchestration, the Kafka event backbone, and the Databricks decisioning pipelines—and diagnose issues, improve reliability and performance, and implement focused features where needed.