Senior Pharmacy Hub Process Architect

Humana Inc; Lincoln (NE); Remote; USD 59.000 - 81.000; Vollzeit

Benefits dieser Stelle

Bonus incentive plan

Remote-friendly role

Zusammenfassung

Humana, Inc. is seeking a Pharmacy Hub Operations Senior Professional to design, document, implement, and continuously improve end-to-end workflows for Pharmacy Hub.

You will translate program designs, system capabilities, clinical and operational requirements into clear SOPs, job aids, and knowledge content. During launch, you’ll collaborate across Access Operations, Service Operations, Clinical Operations, pharmacy fulfillment, implementation, product, technology, and analytics to ensure

Qualifikationen

• Bachelor’s degree or equivalent in a related field.
• 3+ years designing, documenting, implementing, or improving cross-functional business processes in a complex environment.
• Experience creating process maps, SOPs, job aids, or other operational documentation.

Aufgaben

• Design, document, implement, and improve end-to-end workflows for Pharmacy Hub operations.
• Translate program designs, system capabilities, clinical and operational requirements into SOPs, job aids, and knowledge content.
• Collaborate across multiple teams to ensure processes are understood, governed, and ready for go-live.

Kenntnisse

Workflow design

Process documentation

Change management

Facilitation

Stakeholder management

Requirements translation

Project coordination

Quality improvement

Ausbildung

Bachelor’s degree

Jobbeschreibung

Humana, Inc. is seeking a Pharmacy Hub Operations Senior Professional to design, document, implement, and continuously improve end-to-end workflows for Pharmacy Hub.

You will translate program designs, system capabilities, clinical and operational requirements into clear SOPs, job aids, and knowledge content. During launch, you’ll collaborate across Access Operations, Service Operations, Clinical Operations, pharmacy fulfillment, implementation, product, technology, and analytics to ensure