Senior Pharmacy Data Entry Tech - LTC/Docutrack

Symbria; Auburn (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short/Long Term Disability Insurance

Flexible Spending Accounts (FSA)

Employee Assistance Programs

Paid Time Off (PTO) and Tuition/CEU Re

Tuition/CEU Reimbursement

Job summary

Symbia Rx Services is seeking a Senior Pharmacy Data Entry Technician to perform computer data entry of prescription orders and medical records. The role requires LTC experience or familiarity with Docutrack and flexibility to work a swing shift, including nights and weekends.

The successful candidate will handle refill authorizations, verify orders, and maintain high productivity and quality standards while supporting multiple pharmacy groups as needed.

Qualifications

• High School diploma or GED is required.
• Pharmacy Technician license and Certification (CPhT) as per state requirements.
• Long-term care pharmacy experience preferred.
• Frameworks and Docutrack experience preferred.
• Ability to work in a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Contact physician’s office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• May assist with research of lost or missing orders per internal requests.
• May provide backup support to other pharmacy groups based on business needs.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Skills

Data entry accuracy

Customer service

Time management

Communication

Education

High School diploma or GED

Tools

Docutrack

Frameworks LTC

Job description

Symbia Rx Services is seeking a Senior Pharmacy Data Entry Technician to perform computer data entry of prescription orders and medical records. The role requires LTC experience or familiarity with Docutrack and flexibility to work a swing shift, including nights and weekends.

The successful candidate will handle refill authorizations, verify orders, and maintain high productivity and quality standards while supporting multiple pharmacy groups as needed.