Remote Pharmacy Data Entry Technician (ESOP)

Symbria; Georgia; Remote; USD 30,000 - 39,000; Full time

Benefits offered by this job

100% ESOP (Employee Stock Ownership)

Competitive compensation

ESOP retirement plan

401(k) & Roth 401(k) plans

Employee Assistance Program

Full-time benefits: medical, dental, V

Job summary

Symbria seeks a Senior Pharmacy Data Entry Technician to enter prescription orders and medical records. Schedule is Monday–Friday 12:00 PM to 8:30 PM CST with alternating weekends, in a 100% employee-owned environment.

Ideal candidates have FrameWorks LTC experience, Docutrack preferred, and strong customer service and teamwork skills. Expect interaction with physician offices and coordination for order verification.

Qualifications

• Must have a High School diploma or GED.
• Pharmacy Technician License/Certification (CPhT) as per State requirements.
• General computer knowledge including Microsoft Office: Word, Excel and Outlook.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Must be able to work weekends, holidays and alternate shifts for 24/7/365 operational needs.

Responsibilities

• Contact physician's office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• May assist with research of lost or missing orders per internal department requests.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Skills

CPhT license/certification

Customer service

Verbal communication

Written communication

Team collaboration

Education

High School diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Symbria seeks a Senior Pharmacy Data Entry Technician to enter prescription orders and medical records. Schedule is Monday–Friday 12:00 PM to 8:30 PM CST with alternating weekends, in a 100% employee-owned environment.

Ideal candidates have FrameWorks LTC experience, Docutrack preferred, and strong customer service and teamwork skills. Expect interaction with physician offices and coordination for order verification.