Remote Pharmacy Data Entry Technicina

Symbria; United States; Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

Competitive compensation

401(k) & Roth 401(k) plans

Employee Assistance Program

Full-time benefits: medical, dental,;視

Job summary

SymbriaRx Services seeks a Senior Pharmacy Data Entry Technician to support prescription orders and medical records in a fast-paced environment. The role emphasizes accuracy, customer service, and collaboration within Symbria's ESOP-driven culture.

The position prefers FrameWorks LTC experience or Docutrack familiarity and requires strong data-entry skills and knowledge of pharmacy terminology. Weekend and holiday coverage may be needed to meet operational needs.

Qualifications

• High School diploma or GED.
• Pharmacy Technician License/Certification (CPhT) as per State requirements.
• General computer knowledge including Microsoft Office: Word, Excel and Outlook.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Must be able to work weekends, holidays and alternate shifts for 24/7/365 operational needs dictate.

Responsibilities

• Contact physician’s office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• May assist with research of lost or missing orders per internal department requests.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Education

Pharmacy Technician License/Certification (CPhT)

Tools

FrameWorks LTC

Docutrack

Microsoft Office

Job description

Overview

SymbriaRx Services is seeking a team oriented, experienced Senior Pharmacy Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

Position Summary

The primary purpose of this position is computer data entry of prescription orders and medical records.

Position Details

• Monday through Friday 12:00PM to 8:30PM CST and alternating weekends.
• FrameWorks LTC Experience required, Docutrack preferred

Responsibilities

• Contact physician’s office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• May assist with research of lost or missing orders per internal department requests.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Qualifications

• High School diploma or general education degree (GED).
• Pharmacy Technician License and/or Certification (CPhT) as per State requirements.
• General computer knowledge including Microsoft Office: Word, Excel and Outlook.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Work collaboratively with other team members and manager to ensure that best practices are shared.
• Must be able to work weekends, holidays and alternate shifts for PTO/staffing coverages as 24/7/365 operational needs dictate.

Qualifications Preferred

• Pharmacy data entry experience; minimum one year.
• Strong knowledge of Brand/Generic drugs and medical terminology.

Why work at Symbria?

• 100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP. You, along with your co-workers, have an ownership stake in this company!
• Competitive compensation
• ESOP retirement plan
• 401(k) & Roth 401(k) plans
• Employee Assistance Program
• Full-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), Paid Time Off (PTO) and Yearly Tuition Reimbursement.

All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

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