LTC Pharmacy Order Entry Technician - Remote

Symbria; Auburn (MA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short/Long Term Disability Insurance

Flexible Spending Accounts (FSA)

Employee Assistance Programs

Paid Time Off (PTO) and Tuition/CEU Re

Tuition/CEU Reimbursement

Job summary

Symbia Rx Services is seeking a Senior Pharmacy Data Entry Technician to perform computer data entry of prescription orders and medical records. The role requires LTC experience or familiarity with Docutrack and flexibility to work a swing shift, including nights and weekends.

The successful candidate will handle refill authorizations, verify orders, and maintain high productivity and quality standards while supporting multiple pharmacy groups as needed.

Qualifications

• High School diploma or GED is required.
• Pharmacy Technician license and Certification (CPhT) as per state requirements.
• Long-term care pharmacy experience preferred.
• Frameworks and Docutrack experience preferred.
• Ability to work in a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Contact physician’s office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• May assist with research of lost or missing orders per internal requests.
• May provide backup support to other pharmacy groups based on business needs.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Skills

Data entry accuracy

Customer service

Time management

Communication

Education

High School diploma or GED

Tools

Docutrack

Frameworks LTC

Job description

Overview

Symbria Rx Services is seeking a team oriented, experienced Senior Pharmacy Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

Position Summary

The primary purpose of this position is computer data entry of prescription orders and medical records.

Position Details

• Swing shift ranging from 7:00AM to 10:00PM EST.
• Rotating weekends and holidays. Those hours will depend on needs.
• Frameworks LTC Experience required, Docutrack preferred
• Must currently live in a state Symbria Rx Services is licensed in: AZ, CO, FL, IL, IN, KS, MA, MI, MO, PA, OH, WI

Responsibilities

• Contact physician’s office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• May assist with research of lost or missing orders per internal department requests.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Qualifications

• High School diploma or general education degree (GED).
• Pharmacy Technician license and Certification (CPhT) as per state requirements.
• Long-term care pharmacy experience preferred.
• Frameworks and Docutrack experience preferred.
• Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays.

Qualifications Preferred

• Pharmacy data entry experience; minimum one year.
• Strong knowledge of Brand/Generic drugs and medical terminology.

Why work for us?

We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

• Medical, Dental, and Vision Insurance
• Short/long Term Disability Insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs
• Paid Time Off (PTO) and Tuition/CEU Reimbursement

A ll applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.