LTC Pharmacy Order Entry Technician - Remote

Symbria; Boston (MA); Remote; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Tuition Reimbursement

Disability Insurance

Job summary

Symbria seeks a Senior Pharmacy Data Entry Technician to accurately enter prescription orders and medical records. You will work on swing shifts in a LTC environment, handling refills and new orders with attention to productivity and quality.

Experience with Frameworks LTC and Docutrack is preferred; flexibility for nights, weekends, and holidays is required. Symbria is an employee-owned company offering comprehensive benefits and a patient-centered care approach.

Qualifications

• Pharmacy technician license and CPhT certification per state requirements.
• Long-term care pharmacy experience preferred.
• FrameWorks LTC experience preferred; Docutrack experience preferred.

Responsibilities

• Contact physician's office for refill authorization as needed.
• Contact client to verify orders as needed.
• Process all new and refill prescriptions.
• Open orders, verify eligibility, input prescriptions with quality checks.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts for resolution and track status.
• Initiate and document correspondence and follow up in system.
• Assist with research of lost or missing orders per requests.
• Provide backup support to other pharmacy groups as needed.
• Answer incoming calls promptly and deliver high customer service.

Skills

Pharmacy data entry

Medical terminology

Brand/Generic drugs

Education

High School diploma or GED

Pharmacy Technician license and CPhT

Tools

Frameworks LTC

Docutrack

Job description

Overview

Symbria Rx Services is seeking a team oriented, experienced Senior Pharmacy Data Entry Technician who shares our commitment to ensuring the health and wellness of seniors. As one of the few 100% employee-owned companies in healthcare, our business practices are guided strictly by the values to which our employee owners are committed to. For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

Position Summary

The primary purpose of this position is computer data entry of prescription orders and medical records.

Position Details:

• Swing shift ranging from 7:00AM to 10:00PM EST.
• Rotating weekends and holidays. Those hours will depend on needs.
• FrameWorks LTC Experience required, Docutrack preferred

Responsibilities

• Contact physician's office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• May assist with research of lost or missing orders per internal department requests.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Qualifications

• High School diploma or general education degree (GED).
• Pharmacy Technician license and Certification (CPhT) as per state requirements.
• Long-term care pharmacy experience preferred.
• Frameworks and Docutrack experience preferred.
• Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays.

Qualifications Preferred:

• Pharmacy data entry experience; minimum one year.
• Strong knowledge of Brand/Generic drugs and medical terminology.

Why work for us?

We are a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). You, along with your co-workers, have an ownership stake in this company! For more than 20 years, Symbria has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population in senior-living and post-acute settings.

• Medical, Dental, and Vision Insurance
• Short/long Term Disability Insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs
• Paid Time Off (PTO) and Tuition/CEU Reimbursement

All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.

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