Senior Pharmacy Data Entry Technician - Onsite

Symbria; United States; Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

Competitive compensation

401(k) & Roth 401(k) plans

Employee Assistance Program

Full-time benefits: medical, dental,;視

Job summary

SymbriaRx Services seeks a Senior Pharmacy Data Entry Technician to support prescription orders and medical records in a fast-paced environment. The role emphasizes accuracy, customer service, and collaboration within Symbria's ESOP-driven culture.

The position prefers FrameWorks LTC experience or Docutrack familiarity and requires strong data-entry skills and knowledge of pharmacy terminology. Weekend and holiday coverage may be needed to meet operational needs.

Qualifications

• High School diploma or GED.
• Pharmacy Technician License/Certification (CPhT) as per State requirements.
• General computer knowledge including Microsoft Office: Word, Excel and Outlook.
• Excellent customer service, interpersonal, verbal and written communication skills.
• Must be able to work weekends, holidays and alternate shifts for 24/7/365 operational needs dictate.

Responsibilities

• Contact physician’s office as needed for refill authorization.
• Contact client for verification of orders as needed.
• Process all new and refill prescriptions.
• Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards.
• Document correspondence and follow up in the system.
• Prepare audit sheets and provide feedback to manager.
• Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system.
• Initiate and document correspondence and follow up in system.
• May assist with research of lost or missing orders per internal department requests.
• May provide backup support to other pharmacy groups based on business needs or production levels.
• Answer incoming calls promptly and provide high standard of customer service to the client.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Education

Pharmacy Technician License/Certification (CPhT)

Tools

FrameWorks LTC

Docutrack

Microsoft Office

Job description

SymbriaRx Services seeks a Senior Pharmacy Data Entry Technician to support prescription orders and medical records in a fast-paced environment. The role emphasizes accuracy, customer service, and collaboration within Symbria's ESOP-driven culture.

The position prefers FrameWorks LTC experience or Docutrack familiarity and requires strong data-entry skills and knowledge of pharmacy terminology. Weekend and holiday coverage may be needed to meet operational needs.