Senior Pharmacy Care Technician: Remote-Eligible

UnitedHealth Group; Houston (TX); Hybrid; USD 28,000 - 50,000; Full time

Job summary

UnitedHealth Group’s UnitedHealthcare division seeks a Senior Pharmacy Care Technician to conduct live telephonic outreach to Medicare members and physicians/pharmacies, enhancing medication adherence and appropriate drug utilization. This role emphasizes clinical collaboration and a strong team culture.

The position features an office-based remote schedule with one in-office day per month and initial onsite training for 2–3 weeks, located in Houston, TX.

Qualifications

• High School Diploma or GED required.
• Active and unrestricted Pharmacy Technician license in your state of residence.
• National Pharmacy Technician Certification is required.
• 3+ years of Pharmacy Technician experience.
• Proficient with Microsoft Office and Windows-based systems.
• Reside within commutable distance to Houston, TX office location.
• Ability to work Monday - Friday, 8-hour shift, 8am–5pm.

Responsibilities

• Perform telephonic outreach to improve health quality outcomes in collaboration with Clinical Pharmacists.
• Engage with providers and pharmacies for patient care coordination.
• Assess customer needs and triage to a Clinical Pharmacist when appropriate.
• Make outbound calls to detractors and members to improve adherence and experience.
• Document and track member engagement.

Skills

Pharmacy technician experience

Microsoft Office

Education

High School Diploma or GED

National Pharmacy Technician Certification

State Pharmacy Technician license

Tools

Windows OS

Job description

UnitedHealth Group’s UnitedHealthcare division seeks a Senior Pharmacy Care Technician to conduct live telephonic outreach to Medicare members and physicians/pharmacies, enhancing medication adherence and appropriate drug utilization. This role emphasizes clinical collaboration and a strong team culture.

The position features an office-based remote schedule with one in-office day per month and initial onsite training for 2–3 weeks, located in Houston, TX.