Senior Pharmacy Care Technician — Remote Outreach Champion

UnitedHealthcare; Houston (TX); Hybrid; USD 28,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits

Stock purchase plan

401k contribution

Job summary

UnitedHealthcare is hiring a Senior Pharmacy Care Technician in Houston, TX. The role centers on telephonic outreach to Medicare members and providers to improve medication adherence and drug utilization. It offers a mix of on-site and remote work with one in-office day per month.

You will collaborate with Clinical Pharmacists, document interactions, and support member engagement while growing within a team focused on quality and equity in care.

Qualifications

• High School Diploma or GED required.
• Active and unrestricted Pharmacy Technician license in your state.
• National Pharmacy Technician Certification.
• 3+ years of Pharmacy Technician experience.
• Basic proficiency with Microsoft Office and Windows.
• Residential commutable distance to Houston, TX.
• Ability to work Monday–Friday, 8:00 am–5:00 pm.

Responsibilities

• Perform telephonic outreach to improve health quality outcomes with Clinical Pharmacists.
• Engage with providers and pharmacies by phone.
• Assess customer needs and triage to a Clinical Pharmacist when needed.
• Make outbound calls to CAHPs detractors and MedAdh members to improve adherence.
• Document and track member engagement.

Skills

Microsoft Office

Education

High School Diploma/GED

Active Pharmacy Technician license

National Pharmacy Technician Certification

3+ years Pharmacy Technician experience

Tools

Windows-based environment

Job description

UnitedHealthcare is hiring a Senior Pharmacy Care Technician in Houston, TX. The role centers on telephonic outreach to Medicare members and providers to improve medication adherence and drug utilization. It offers a mix of on-site and remote work with one in-office day per month.

You will collaborate with Clinical Pharmacists, document interactions, and support member engagement while growing within a team focused on quality and equity in care.