Senior Personal Loans Analyst: Growth & Insights

Happen Bank; San Francisco (CA); Hybrid; USD 109,000 - 128,000; Full time

Benefits offered by this job

Equity

Annual bonus

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid parental leave

Job summary

Happen Bank, headquartered in the United States, is seeking a Sr Personal Loans Analyst to drive performance of Personal Loans programs like TopUp, Refi, and Pre-Approved offers. You will partner with Product, Marketing, Risk, and Finance to turn insights into decisions and shape growth strategies.

You will develop dashboards, analyze performance and support test-and-learn experiments while leveraging AI tools to speed analysis and surface insights.

Qualifications

• 2+ years of experience in financial services, fintech, consulting, or a related analytical role; bachelor's degree in a related field; or equivalent work experience.
• Strong analytical skills, with the ability to turn complex data into clear, actionable insights.
• You've been using AI tools long enough to have real opinions about them, and you bring good judgment about what to trust, what to verify, and when they add value to your work.
• You collaborate well across teams and adjust your approach based on feedback and context.
• Clear, concise communicator who can present data and insights in a way that drives decisions.
• Curious and motivated to learn the unsecured lending ecosystem.
• Bias toward action, with a strong focus on accuracy and follow-through.

Responsibilities

• Support execution of initiatives across core Personal Loans programs, including TopUp, Refi, and Pre-Approved/Prescreen, as well as new growth efforts.
• Help develop and roll out new offer features and program enhancements, including pricing, fees, eligibility, and customer experience improvements.
• Partner with Product, Marketing, Risk, and Finance to keep delivery on track against shared goals.
• Analyze performance data to surface trends, flag issues, and identify opportunities to improve conversion, engagement, and program effectiveness.
• Build and maintain dashboards and reports that make performance easy to monitor and act on, using AI tools where they help speed up analysis or surface insights faster.
• Support test-and-learn experimentation by helping design analyses, track results, and translate findings into next steps.
• Identify opportunities to streamline recurring analyses or reporting workflows, bringing new tools and approaches to the team where useful.

Skills

Analytical thinking

Communication

Collaboration

Curiosity

Education

Bachelor's degree in a related field

Tools

SQL

Python

Job description

Happen Bank, headquartered in the United States, is seeking a Sr Personal Loans Analyst to drive performance of Personal Loans programs like TopUp, Refi, and Pre-Approved offers. You will partner with Product, Marketing, Risk, and Finance to turn insights into decisions and shape growth strategies.

You will develop dashboards, analyze performance and support test-and-learn experiments while leveraging AI tools to speed analysis and surface insights.