Senior Personal Banker & Trusted Advisor

First Financial Bank; Indiana (PA); On-site; USD 37,000 - 43,000; Full time

Job summary

First Financial Bank seeks a Consumer Banker in Pennsylvania to deepen client relationships by booking business and referring to Mortgage, Wealth, and Treasury Management partners. You will operate within the First Financial Bank Experience, aiming to meet sales, service, and referral goals while maintaining risk and compliance standards.

The role covers opening accounts, teller duties, active client engagement, and collaboration with internal teams to deliver tailored banking solutions and

Qualifications

• 3–4 years client service experience in a retail environment.
• 3–4 years sales and service experience with success in achieving sales/goals.
• High school diploma or GED required; notary authorization may be obtained.
• Strong knowledge of bank products and solid sales skills.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Partner with internal constituencies to address client needs with service or solutions.
• Ensure client follow up calls are conducted in the proper time frame.
• Maintain all operational and risk management standards.
• Assist clients by channeling transactions via branch, drive-thru, phone, and email.
• Model First Financial Bank's mission and values.
• Adhere to compliance and regulatory procedures.
• Collaborate to attract, retain and grow client relationships; provide a First Class Client Experience.
• Act as a trusted advisor and support digital banking needs.
• Support sales and service activities in site center huddles and meetings.

Skills

Client service

Sales experience

Banking product knowledge

Notary authorization (optional)

Education

High school diploma or GED

Job description

First Financial Bank seeks a Consumer Banker in Pennsylvania to deepen client relationships by booking business and referring to Mortgage, Wealth, and Treasury Management partners. You will operate within the First Financial Bank Experience, aiming to meet sales, service, and referral goals while maintaining risk and compliance standards.

The role covers opening accounts, teller duties, active client engagement, and collaboration with internal teams to deliver tailored banking solutions and