Senior Peer Support Program Lead

Freedom House Recovery Center; Chapel Hill (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Freedom House Recovery Center in Chapel Hill, NC seeks a Program Development and Oversight leader to guide CPSS initiatives, align them with recovery principles, and uphold ethics. You will supervise staff, build community partnerships, ensure quality and compliance, and manage reporting to leadership and funders.

This role requires coordinating with CPSS teams to monitor progress, document outcomes, and advance person-centered care. Experience in supervision and program evaluation is preferred.

Responsibilities

• Demonstrate knowledge of the CPSS role, including recovery principles, philosophy, and the NC Peer Support Specialist Certification Code of Ethics
• Support and promote the role and value of CPSS within the organization
• Design, implement, and evaluate peer support programs aligned with organizational goals
• Ensure services reflect best practices in recovery and wellness
• Conduct at least one in-person, telehealth, or audio-only contact with each beneficiary within 90 days of Peer Support Services (PSS) initiation, and at least every 90 days thereafter, to:
• Monitor progress and program effectiveness
• Review and document progress toward Person-Centered Plan (PCP) goals
• Monitor program performance, collect data, and report on outcomes
• Recruit, train, and supervise Peer Support Specialists
• Provide ongoing coaching, mentorship, and professional development opportunities
• Collaborate with CPSS staff to assess strengths and areas for growth and develop individualized supervision plans
• Provide administrative and supportive supervision at least monthly, or more frequently as needed
• Foster a supportive, collaborative, and empowering team culture
• Build and maintain partnerships with community organizations, agencies, and stakeholders
• Promote peer support services to diverse populations
• Advocate for the value of lived experience in service delivery
• Plan and assign work, monitor performance, and evaluate program staff
• Facilitate staff meetings and conduct routine reviews of service documentation
• Determine and manage appropriate caseload sizes for CPSS staff
• Ensure program practices comply with funding requirements, ethical standards, and applicable state rules and regulations
• Assist in the development and implementation of program policies and procedures
• Prepare and submit regular reports for internal leadership and external funders

Job description

Freedom House Recovery Center in Chapel Hill, NC seeks a Program Development and Oversight leader to guide CPSS initiatives, align them with recovery principles, and uphold ethics. You will supervise staff, build community partnerships, ensure quality and compliance, and manage reporting to leadership and funders.

This role requires coordinating with CPSS teams to monitor progress, document outcomes, and advance person-centered care. Experience in supervision and program evaluation is preferred.