Peer Support Supervisor

Freedom House Recovery Center Inc; Chapel Hill (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Freedom House Recovery Center, Inc. is seeking a Program Development and Oversight leader in Chapel Hill, NC to guide CPSS initiatives and promote recovery-focused services.

The role involves designing, implementing, and evaluating peer support programs, supervising staff, building community partnerships, and monitoring outcomes to ensure funding and quality. Emphasis on lived experience, ethics, and a collaborative team culture.

Qualifications

• Knowledge of CPSS role, recovery principles, and ethics per NC Certification Code.
• Ability to design, implement, and evaluate peer support programs.
• Experience monitoring outcomes and reporting to funders.
• Ability to supervise and mentor CPSS staff.

Responsibilities

• Demonstrate knowledge of CPSS role and NC Certification Code of Ethics.
• Support and promote CPSS within the organization.
• Design, implement, and evaluate peer support programs aligned with goals.
• Monitor program performance, collect data, and report outcomes.
• Provide administrative supervision and foster a collaborative team culture.
• Build partnerships with community organizations and stakeholders.

Skills

CPSS knowledge

Recovery principles

Program design

Staff supervision

Data reporting

Job description

EOE Statement Freedom House Recovery Center is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Program Development and Oversight

• Demonstrate knowledge of the Certified Peer Support Specialist (CPSS) role, including recovery principles, philosophy, and the NC Peer Support Specialist Certification Code of Ethics
• Support and promote the role and value of CPSS within the organization
• Design, implement, and evaluate peer support programs aligned with organizational goals
• Ensure services reflect best practices in recovery and wellness
• Conduct at least one in-person, telehealth, or audio-only contact with each beneficiary within 90 days of Peer Support Services (PSS) initiation, and at least every 90 days thereafter, to:
  • Monitor progress and program effectiveness
  • Review and document progress toward Person-Centered Plan (PCP) goals
• Monitor program performance, collect data, and report on outcomes

B. Staff Supervision and Training

• Recruit, train, and supervise Peer Support Specialists
• Provide ongoing coaching, mentorship, and professional development opportunities
• Collaborate with CPSS staff to assess strengths and areas for growth and develop individualized supervision plans
• Provide administrative and supportive supervision at least monthly, or more frequently as needed
• Foster a supportive, collaborative, and empowering team culture

C. Community Engagement

• Build and maintain partnerships with community organizations, agencies, and stakeholders
• Promote peer support services to diverse populations
• Advocate for the value of lived experience in service delivery

D. Quality Assurance and Compliance

• Plan and assign work, monitor performance, and evaluate program staff
• Facilitate staff meetings and conduct routine reviews of service documentation
• Determine and manage appropriate caseload sizes for CPSS staff
• Ensure program practices comply with funding requirements, ethical standards, and applicable state rules and regulations
• Assist in the development and implementation of program policies and procedures

E. Administrative and Reporting Duties

• Prepare and submit regular reports for internal leadership and external funders

Full-Time/Part-Time Full-Time

Location Chapel Hill

About the Organization Freedom House Recovery Center, Inc., is a comprehensive behavioral health provider trusted to serve Chapel Hill and the surrounding communities for over 45 years. We offer a full range of services to adults, children and families managing behavioral health symptoms and/or substance use disorders including: inpatient psychiatric stabilization and medically assisted detoxification; outpatient evaluations, therapy and medication management, medication assisted treatment for substance use disorders and adult residential services.

This position is currently accepting applications.