Senior Pediatric Neurology Administrative Coordinator - Hybrid

Partner's Healthcare; Boston (MA); Híbrido; USD 27.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Career growth opportunities

Descripción de la vacante

Mass General Brigham's Pediatric Neurology team is seeking a highly organized, patient-focused administrative professional for a front desk role in a hybrid schedule (Monday-Friday, 8:30 AM-5:00 PM) at 15 Parkman Street. You will support physicians, APPs, and families throughout care, coordinating scheduling, registration, check-in/out, and medical records updates.

You will serve as a primary contact for patients and families, handling inquiries about prior authorizations, prescriptions, and

Formación

• High School Diploma or equivalent required.
• 3+ years of office or administrative experience.
• Strong Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint.
• Excellent organization, communication, and time management skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.
• Experience providing outstanding customer service in a busy environment.

Responsabilidades

• Coordinate patient scheduling, registration, and check-in/check-out activities.
• Serve as a primary point of contact for patients and families, providing exceptional service and support.
• Manage administrative workflows including document scanning, billing-related processes, and medical record updates.
• Act as a scheduling, registration, and billing systems expert, providing guidance and support to colleagues.
• Assist with complex scheduling needs, including provider schedule management and specialty appointments.
• Support daily practice operations and help ensure an efficient, welcoming clinical environment.
• Handle inquiries related to prior authorizations, prescription refills, test results, and provider communications.

Conocimientos

Excellent organization

Strong communication

Time management

Customer service

Multitasking

Educación

High School Diploma

Herramientas

Microsoft Office Suite

Descripción del empleo

Mass General Brigham's Pediatric Neurology team is seeking a highly organized, patient-focused administrative professional for a front desk role in a hybrid schedule (Monday-Friday, 8:30 AM-5:00 PM) at 15 Parkman Street. You will support physicians, APPs, and families throughout care, coordinating scheduling, registration, check-in/out, and medical records updates.

You will serve as a primary contact for patients and families, handling inquiries about prior authorizations, prescriptions, and