Pediatric Neurology Front Desk Coordinator - Hybrid

1200 The General Hospital Corporation; Boston (MA); Hybrid; USD 26,000 - 39,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical, dental, and vision coverage

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

The General Hospital Corporation in Boston is seeking a highly organized administrative professional for a Pediatric Neurology front desk role. You will support physicians, providers, and families, ensuring smooth scheduling and patient flow.

Join a collaborative care team in a fast-paced healthcare environment, with opportunities to grow within Mass General Brigham’s pediatric neurology program. Hybrid schedule, competitive benefits, and patient-centric service.

Qualifications

• High School Diploma or equivalent required.
• 3+ years of office or administrative experience.
• Strong Microsoft Office skills including Outlook, Word, Excel, and PowerPoint.
• Excellent organization, communication, and time management skills.
• Ability to manage multiple priorities with accuracy and professionalism.
• Experience providing outstanding customer service in a busy environment.

Responsibilities

• Coordinate patient scheduling, registration, and check-in/check-out activities.
• Serve as a primary point of contact for patients and families, providing exceptional service and support.
• Manage administrative workflows including document scanning, billing-related processes, and medical record updates.
• Act as a scheduling, registration, and billing systems expert, providing guidance and support to colleagues.
• Assist with complex scheduling needs, including provider schedule management and specialty appointments.
• Support daily practice operations and help ensure an efficient, welcoming clinical environment.
• Handle inquiries related to prior authorizations, prescription refills, test results, and provider communications.

Skills

Office coordination

Microsoft Office

Strong communication

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

The General Hospital Corporation in Boston is seeking a highly organized administrative professional for a Pediatric Neurology front desk role. You will support physicians, providers, and families, ensuring smooth scheduling and patient flow.

Join a collaborative care team in a fast-paced healthcare environment, with opportunities to grow within Mass General Brigham’s pediatric neurology program. Hybrid schedule, competitive benefits, and patient-centric service.