Senior PC Technician - DoD-Ready IT Support

CPMG; Tampa (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

The CPMG team in Tampa seeks a PC Technician to support users in a fast-paced environment across DoD-related projects. You will troubleshoot, configure, install, and maintain desktops, laptops, mobile devices, and peripherals, ensuring equipment operates reliably.

Candidates must hold DoDD 8570 IAT II certification, have at least 1 year of PC/Help Desk experience, and possess a TS/SCI clearance. Degrees accepted: various combinations; DoW 8140 preferred by Oct 26.

Qualifications

• DoDD 8570 01-M IAT II certification.
• Minimum qualification options: 6 years with HS Diploma, 4 years with Associate's, or 2 years with Bachelor's degree.
• At least 1 year of PC Tech or Help Desk experience.
• DoD TS/SCI clearance is required.
• Preferred: DoW 8140 compliance under Work Role Code 411 by 1 Oct 26.

Responsibilities

• Troubleshooting and proactively resolving technical issues.
• Responding to requests for technical support.
• Providing recommendations for technical support.
• Providing technical problem solving for database support.
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals.
• Installing and configuring application and operating system software and upgrades.
• Troubleshooting and repairing hardware and network connectivity issues.
• Removing old equipment and performing data migration to new machines.
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
• Analyzing and making recommendations for hardware and software standardization.
• May perform other duties as needed.

Skills

Communication

Education

HS Diploma

Associate's degree

Bachelor's degree

Job description

The CPMG team in Tampa seeks a PC Technician to support users in a fast-paced environment across DoD-related projects. You will troubleshoot, configure, install, and maintain desktops, laptops, mobile devices, and peripherals, ensuring equipment operates reliably.

Candidates must hold DoDD 8570 IAT II certification, have at least 1 year of PC/Help Desk experience, and possess a TS/SCI clearance. Degrees accepted: various combinations; DoW 8140 preferred by Oct 26.