PC Technician

People Technology And Processes; Fayetteville (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

People Technology And Processes is seeking a PC Technician to support Fort Liberty-based SOMTC classrooms with desktop and help desk duties. The role ensures secure, reliable IT operations on a mission critical network.

The technician will troubleshoot hardware, software, and peripherals, follow security standards, document actions, and contribute to a robust enterprise IT environment for Army/Joint Mission Command systems.

Qualifications

• Associate degree in IT field or 4 years of professional experience.
• DCWF Client Systems Technician (411) at Basic.
• Networking concepts and protocols.
• Knowledge of cyber threats and vulnerabilities.
• Physical components and IT architecture.
• System operation, maintenance, and security.
• Troubleshooting hardware and software.
• Configuring and validating workstations.
• Documenting and querying incidents.
• Interoperability of Army/Joint Mission Command systems; IT support in an Enterprise environment.

Responsibilities

• Provide desktop and help desk support for SOMTC classrooms.
• Support Mission Readiness Exercise (MRX) environments.
• Troubleshoot and resolve workstation, software, and peripheral issues.
• Ensure systems meet security, configuration, and operational standards.
• Document support actions and update incident/ticketing systems.
• Assist SOMTC staff in maintaining a reliable, secure, and mission ready IT environment.

Skills

Networking concepts

Cyber security basics

IT architecture

System maintenance

Troubleshooting hardware

Troubleshooting software

Incident documentation

Workstation configuration

Enterprise IT support

Education

Associate degree in IT field

4 years professional IT experience

Tools

DCWF Client Systems Technician (411) at Basic

Job description

Job Details

Job Location: Fayetteville, NC 28310
Position Type: Full Time
Position title: PC Technician

Location: Fort Bragg (Fort Liberty), NC
Clearance required: SECRET

Responsibilities include (but are not limited to):

• Provide desktop and help desk support for SOMTC classrooms.
• Support Mission Readiness Exercise (MRX) environments.
• Troubleshoot and resolve workstation, software, and peripheral issues.
• Ensure systems meet security, configuration, and operational standards.
• Document support actions and update incident/ticketing systems.
• Assist SOMTC staff in maintaining a reliable, secure, and mission ready IT environment.

Qualifications

• Associate in an IT related field or 4 years of professional experience.
• DCWF Client Systems Technician (411) at Basic.
• Networking concepts and protocols.
• Knowledge of cyber threats and vulnerabilities.
• Physical components and IT architecture.
• System operation, maintenance, and security.
• Troubleshooting hardware and software.
• Configuring and validating workstations.
• Documenting and querying incidents.
• Interoperability of Army/Joint Mission Command systems; IT support in an Enterprise environment.