DoD PC Technician (TS/SCI, IAT II) – SITEC Support

Peraton; Tucson (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Peraton is seeking a PC Technician to support SITEC3 at Davis-Monthan AFB, AZ. Candidates must hold a DoD TS/SCI clearance and DoD 8570 IAT II certification, with a strong focus on excellent oral and written communication and a positive customer service attitude.

The role involves troubleshooting, hardware/software maintenance, and collaboration with vendors to ensure timely delivery and upgrades across desktop, laptop, and mobile devices.

Qualifications

• Active DoD TS/SCI clearance is required.
• DoD 8570 IAT II Certification is required.
• Excellent oral and written communication with a positive customer service attitude.

Responsibilities

• Troubleshoot and proactively resolve technical issues.
• Respond to requests for technical support.
• Provide recommendations for technical support.
• Provide technical problem solving for database support.
• Install, configure, and maintain desktop and laptop PCs, mobile devices and peripherals, such as printers.
• Install and configure application and operating system software and upgrades.
• Troubleshoot and repair hardware and network connectivity.
• Remove old equipment and perform data migration to new machines.
• Maintain an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.
• Work with hardware and software vendors to verify timely product delivery and ensure new equipment is installed and ready to operate on schedule.
• Analyze and make recommendations for hardware and software standardization.

Skills

DoD clearance

IAT II Certification

Excellent communication

Customer service attitude

Troubleshooting

Education

High School Diploma

AS/AA

BS/BA

Job description

Peraton is seeking a PC Technician to support SITEC3 at Davis-Monthan AFB, AZ. Candidates must hold a DoD TS/SCI clearance and DoD 8570 IAT II certification, with a strong focus on excellent oral and written communication and a positive customer service attitude.

The role involves troubleshooting, hardware/software maintenance, and collaboration with vendors to ensure timely delivery and upgrades across desktop, laptop, and mobile devices.