Senior Payroll Tax Specialist & SME - Complex Notices

Intuit, Inc.; Louisville (KY); Remote; USD 34,000 - 55,000; Full time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a Staff Payroll Tax Processor to serve as a subject-matter expert on end-to-end payroll tax issue resolution, including notices, corrections and amendments. This role emphasizes fixing tax problems, not running payroll, with authority to draft agency responses and amended returns while mentoring teammates.

The position supports virtual SelectTime services, offering flexible hours with 20–40 hours per week, and eligibility for overtime pay as an hourly non-exempt role.

Qualifications

• 4+ years payroll tax with a focus on tax defect resolution for notices, amended returns, and payroll error correction across multiple states.
• Expert knowledge of state and federal payroll tax notice types; ability to independently draft penalty abatement requests and agency response letters.
• Hands-on experience preparing and approving amended Federal (Form 941-X, W-2c) and State payroll tax returns across states, including complex local rules.
• Deep knowledge of federal payroll tax law: FICA, FUTA, FITW, tax deposits, penalties and interest.
• Multi-state payroll tax expertise: reciprocal agreements, resident vs. nonresident taxation, SUI, and local tax compliance.
• Strong experience coaching or training junior staff through complex resolution scenarios.
• Excellent written communication; SOPs and KB articles must be accurate for tax processors.

Responsibilities

• Resolve the most complex State and Federal payroll tax notices in the queue, ownership from intake to closure.
• Prepare and file amended Federal and State payroll tax returns across 10+ states end-to-end.
• Diagnose and resolve payroll tax errors spanning multiple pay periods or jurisdictions; trace discrepancies to the originating payroll run.
• Maintain high productivity resolving Correction, Amendment, and Notice resolution requests with high accuracy.
• Monitor WIP daily; identify aging cases, blockers, and known issues; drive resolution with root-cause analysis.
• Serve as real-time resource for Senior Payroll Tax Processors, mentoring and teaching the resolution process.

Skills

Payroll tax

State tax notices

Cross-state filing

Coaching staff

Excel skills

Education

Bachelor's degree in Accounting, Finance, or Business

CPP or EA preferred

Tools

Excel

Tax notices software

Job description

Intuit, Inc. is seeking a Staff Payroll Tax Processor to serve as a subject-matter expert on end-to-end payroll tax issue resolution, including notices, corrections and amendments. This role emphasizes fixing tax problems, not running payroll, with authority to draft agency responses and amended returns while mentoring teammates.

The position supports virtual SelectTime services, offering flexible hours with 20–40 hours per week, and eligibility for overtime pay as an hourly non-exempt role.