Senior Payroll Tax SME — Remote & Flexible Hours

Intuit, Inc.; Columbus (OH); Remote; USD 40,000 - 54,000; Full time

Job summary

Intuit, Inc. is seeking a Staff Payroll Tax Processor to lead end-to-end resolution of payroll tax issues across notices, corrections, and amendments.

This remote role with SelectTime requires expert knowledge of state and federal payroll tax notices, amended returns, and cross-state compliance, delivering guidance and coaching to the team while resolving the most complex cases. The position emphasizes building team capability, mentoring staff, and driving process improvements with a focus on

Qualifications

• 4+ years payroll tax experience with focus on tax defect resolution for notices, amended returns, and corrections across multiple states.
• Expert knowledge of state and federal payroll tax notices; ability to draft penalty abatements and agency responses with documentation.
• Hands-on experience preparing/approving amended federal/state payroll tax returns (941-X, W-2c) across states including PA/OH.
• Deep knowledge of FICA, FUTA, FITW and tax deposit schedules; penalty/interest structures.
• Multi-state expertise: reciprocal agreements, resident/nonresident taxation, SUI, local tax compliance.
• Lead/senior SME experience; can coach junior staff through complex resolutions.
• Advanced Excel for reconciliation and audit trails; solid written communication for SOPs/KB.
• Degree in accounting/finance/business; equivalent experience accepted.
• CPP preferred; EA differentiator considered; payroll service/bureau experience preferred.

Responsibilities

• Resolve the most complex state and federal payroll tax notices; own end-to-end lifecycle from intake to closure.
• Prepare/file amended federal/state payroll tax returns (941-X, W-2c) across 10+ states with reconciliations.
• Diagnose/payroll tax errors across periods and jurisdictions; drive corrective workflows to resolution.
• Maintain high productivity in case resolution with accuracy.
• Monitor WIP; identify aging cases and blockers; propose root-cause solutions.
• Be the primary real-time resource for Senior Processors; mentor teammates.
• Conduct quarterly coaching sessions and SBIC feedback-based improvements.
• Contribute to SOPs, KBs, QA and process improvement meetings.
• Identify trends/compliance issues; communicate findings to M1 and stakeholders; drive resolutions.
• Support cross-functional collaboration with Corrections, Amendments, Pay & File, Tax Notice teams.

Skills

Payroll tax experience

Tax defect resolution

Notice response

Amended return preparation

Interstate payroll taxes

Penalties abatement

Form 941-X / W-2c

FICA/FUTA/FITW

Advanced Excel

SOPs / KB writing

Education

Accounting/Finance/Business degree

CPP preferred

EA differentiator

Job description

Intuit, Inc. is seeking a Staff Payroll Tax Processor to lead end-to-end resolution of payroll tax issues across notices, corrections, and amendments.

This remote role with SelectTime requires expert knowledge of state and federal payroll tax notices, amended returns, and cross-state compliance, delivering guidance and coaching to the team while resolving the most complex cases. The position emphasizes building team capability, mentoring staff, and driving process improvements with a focus on