Senior Payroll Tax SME & Process Improvement Lead

Intuit, Inc.; Seattle (WA); Remote; USD 70,000 - 95,000; Part time

Benefits offered by this job

Flexible hours

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a senior payroll tax expert to lead complex notices, amendments, and multi-state filings. As a Staff Payroll Tax Processor, you will mentor peers, own the most challenging cases, and drive process improvements across the team.

The role focuses on tax defect resolution rather than regular payroll processing, with SelectTime flexible hours and a base pay framework across multiple US states. This position offers part-time hours with potential growth.

Qualifications

• 4+ years of payroll tax experience with a focus on tax defect resolution for notices, amended returns, and payroll error correction across multiple states.
• Expert knowledge of State and Federal payroll tax notice types; ability to independently draft penalty abatement requests and formal agency response letters with supporting docs.
• Hands-on experience preparing and approving amended Federal (Form 941-X, W-2c) and State payroll tax returns across all states, including complex local rules.
• Deep knowledge of federal payroll tax law: FICA, FUTA, FITW, and related deposits, penalties and interest.
• Multi-state payroll tax expertise: reciprocal agreements, resident/nonresident taxation, SUI management, local compliance.
• Lead/senior SME experience; coaching junior staff through complex resolutions.
• Strong Excel skills for reconciliation and audit trails.
• Experience at a payroll service bureau/PEO environment preferred.

Responsibilities

• Resolve the most complex State and Federal payroll tax notices, owning full case lifecycle from intake to closure.
• Prepare and file amended Federal and State payroll tax returns across 10+ states end-to-end.
• Diagnose and resolve payroll tax errors across multiple pay periods or jurisdictions.
• Maintain high productivity case resolution with high accuracy.
• Monitor WIP daily; identify aging cases, blockers, and Known Issues; drive resolutions.
• Serve as primary real-time resource for Senior Payroll Tax Processors; coach the team.
• Conduct structured coaching sessions quarterly using SBIC feedback model.
• Contribute to team huddles, QA sessions, and process meetings.
• Author, review, and approve SOPs and KB articles; identify recurring errors.
• Identify trends and communicate findings; drive resolutions with stakeholders.
• Support cross-functional collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams.

Skills

Payroll tax expertise

Tax defect resolution

Coaching / mentoring

SOPs & KB authoring

Advanced Excel

Education

Associate's or Bachelor's in Accounting/Finance/Business

CPP/EA preferred

Tools

Excel

Job description

Intuit, Inc. is seeking a senior payroll tax expert to lead complex notices, amendments, and multi-state filings. As a Staff Payroll Tax Processor, you will mentor peers, own the most challenging cases, and drive process improvements across the team.

The role focuses on tax defect resolution rather than regular payroll processing, with SelectTime flexible hours and a base pay framework across multiple US states. This position offers part-time hours with potential growth.