Senior Payroll Tax SME — Complex Notices & Amendments Lead

Intuit; San Antonio (TX); Remote; USD 44,000 - 74,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit is seeking a senior Payroll Tax Processor to lead complex state and federal notice resolutions and oversee amended returns across multiple states. You will mentor junior staff, drive process improvements, and ensure high-quality tax defect resolution while collaborating with cross-functional teams.

The role focuses on tax defect resolution rather than processing payroll, with flexible hours through SelectTime and a minimum 20 hours per week, eligible for overtime.

Qualifications

• 4+ years of payroll tax experience focused on tax defect resolution across multiple states.
• Expert knowledge of State and Federal payroll tax notices; able to draft penalty abatements and agency responses.
• Hands-on experience with amended Federal (941-X, W-2c) and State payroll tax returns.
• Deep knowledge of FICA, FUTA, FITW and related penalties and interest.
• Multi-state payroll tax expertise including reciprocal agreements and local taxes.
• Lead/Senior SME experience; coaching junior staff on complex resolutions.
• Strong written communication; able to author SOPs and KB articles.
• Education in accounting/finance; CPP/EA differentiators preferred.
• Experience in payroll service bureaus/PEOs preferred.

Responsibilities

• Resolve the most complex payroll tax notices across multiple states and quarters.
• Prepare and file amended Federal and State returns end-to-end.
• Diagnose payroll tax errors spanning multiple pay periods; drive corrections.
• Maintain high productivity in completing correction requests with accuracy.
• Monitor WIP, identify aging cases and blockers, and propose solutions.
• Serve as real-time resource for senior processors and mentor teammates.
• Conduct quarterly coaching sessions using SBIC feedback model.
• Contribute to QA, SOPs, and KB updates; identify recurring errors.
• Flag trends and compliance issues; coordinate with cross-functional teams.
• Collaborate with Corrections, Amendments, Pay & File, and Tax Notice teams.

Skills

Payroll tax expertise

State tax notices

Amended returns

Coaching

SOP writing

Advanced Excel

Education

Bachelor's/Associate in Accounting, Finance, or Business

CPP preferred

EA strong differentiator

Job description

Intuit is seeking a senior Payroll Tax Processor to lead complex state and federal notice resolutions and oversee amended returns across multiple states. You will mentor junior staff, drive process improvements, and ensure high-quality tax defect resolution while collaborating with cross-functional teams.

The role focuses on tax defect resolution rather than processing payroll, with flexible hours through SelectTime and a minimum 20 hours per week, eligible for overtime.