Senior Payroll Tax SME — Flexible Hours Lead

Intuit; Charlotte (NC); On-site; USD 116,049,000 - 156,165,000; Full time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits

Job summary

Intuit is seeking a Staff Payroll Tax Processor to lead end-to-end resolution of complex payroll tax issues across notices, corrections and amendments. The role centers on fixing tax problems, preparing amended returns (941-X, W-2c) and ensuring knowledge transfer to the team.

You will guide junior staff, review SOPs, and influence process improvements. The role emphasizes technical payroll tax expertise, cross-state experience, and strong written communication.

Qualifications

• 4+ years of payroll tax experience focused on tax defect resolution across multiple states.
• Expert knowledge of state and federal payroll tax notice types and penalty abatement drafting with documentation.
• Experience preparing amended Federal and State payroll tax returns (941-X, W-2c) across multiple states.
• Deep knowledge of FICA, FUTA, FITW and related tax concepts and penalties.
• Leading/coaching junior staff through complex resolution scenarios.
• Advanced Excel skills for reconciliation and audit trails.
• Bachelor's degree in Accounting/Finance/Business; CPP/EA preferred.

Responsibilities

• Resolve the most complex State and Federal payroll tax notices end-to-end.
• Prepare and file amended Federal and State payroll tax returns (Form 941-X, W-2c) across 10+ states.
• Diagnose and resolve payroll tax errors spanning multiple pay periods and jurisdictions.
• Maintain high productivity resolving Correction, Amendment, and Notice requests with high accuracy.
• Monitor WIP, identify aging cases and blockers, drive root-cause analysis for resolution.
• Serve as primary real-time resource for peers, coaching teammates to build capability.
• Conduct quarterly coaching sessions with SBIC feedback model.
• Contribute to team huddles, QA sessions, and knowledge-base updates.
• Identify trends and emerging compliance issues; communicate findings with recommended actions.
• Collaborate with Corrections, Amendments, Pay & File, and Tax Notice teams to resolve issues end-to-end.

Skills

Payroll tax

State & Federal notices

Amended returns

Tax defect resolution

Lead / mentorship

Excel proficiency

Communication

Education

Bachelor's degree in Accounting/Finance/Business

Tools

Excel

Tax software knowledge

Job description

Intuit is seeking a Staff Payroll Tax Processor to lead end-to-end resolution of complex payroll tax issues across notices, corrections and amendments. The role centers on fixing tax problems, preparing amended returns (941-X, W-2c) and ensuring knowledge transfer to the team.

You will guide junior staff, review SOPs, and influence process improvements. The role emphasizes technical payroll tax expertise, cross-state experience, and strong written communication.