Senior Payroll Tax Resolution Expert (Remote)

Intuit, Inc.; St. Louis (MO); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments, and pay & file. The role demands hands-on experience, independence, and a mentor mindset for colleagues.

The position covers multi-state notice resolution, amended returns (941-X, W-2c), and deep knowledge of federal/state payroll tax regulations. Strong case management and collaboration skills are required.

Qualifications

• 2–3+ years of hands-on payroll tax experience focused on notice resolution, amended returns, and payroll error corrections across multiple states.
• Ability to read and interpret IRS/state notices and determine resolution paths.
• Experience preparing amended Federal (Form 941-X, W-2c) and State payroll tax returns across diverse jurisdictions.
• Strong knowledge of FICA, FUTA, FITW, and local payroll tax rules.
• Familiarity with payroll platforms and case management systems.

Responsibilities

• Execute full-cycle payroll tax case work for assigned accounts, including processing payroll runs and tax filings.
• Independently research and resolve complex State and Federal payroll tax notices, with ownership from intake to closure.
• Prepare agency responses with supporting documentation and meet deadlines.
• Prepare amended payroll tax returns (Form 941-X and state equivalents) for complex amendments.
• Support payroll correction workflows: identify error sources and document audit trails.
• Manage personal WIP queue and prioritize cases by SLA while maintaining detailed documentation.
• Perform trend analysis of customer and agency data to identify process or system issues.
• Contribute to SOPs and KB updates with practical solutions.
• Collaborate with Corrections, Amendments, Pay & File, and Tax Notice teams; mentor TP1 staff.

Skills

Payroll tax notices

Amended returns

Tax corrections

Case management

Excel

Salesforce

Education

Bachelor's degree in Accounting/Finance

Tools

Salesforce

Excel

Google Sheets

Job description

Intuit, Inc. is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments, and pay & file. The role demands hands-on experience, independence, and a mentor mindset for colleagues.

The position covers multi-state notice resolution, amended returns (941-X, W-2c), and deep knowledge of federal/state payroll tax regulations. Strong case management and collaboration skills are required.